Job Title
Quality Control Lead
Job Overview
The Quality Control Lead is responsible for monitoring the inspection process. This role will assist and/or execute special projects and assist in monitoring new product. Other responsibilities include:
- Monitor daily Special Inspection process on the Shipping Dock including White Glove Inspections.
- Monitor Quality Control/Repair Technicians and Support Staff stationed at the Repair Shop.
- Assist and/or execute RTV Projects.
- Research and assess potential Quality Control issues.
- Assist in monitoring new products.
- Lead and monitor department meetings as needed.
- Ensure all direct reports are working effectively and efficiently.
- Provide ideas to management to ensure workloads are met or exceeded.
- Train and evaluate all Quality Control/Repair personnel.
- Maintain and order supplies for Department.
- All other duties as assigned.
What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success
To excel in this role, you will need to demonstrate strengths in the following skill areas:
Core Competencies & Expertise
- Knowledge and understanding of distribution center and warehouse operations.
- Strong leadership skills and capabilities.
- Skilled at multi-tasking and managing competing priorities.
- Working knowledge of Word, Excel, SAP and Red Prairie.
- Strong attention to detail and ability to recognize trends or patterns in productivity data.
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
Preferred Competencies & Skills
- Knowledgeable on case goods, upholstery and other furniture related products including repair of these products.
Who We Are
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
Compensation
- Starting hourly pay at $20.00 - $23.00/hr (Based on experience)
Benefits & Perks
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
- And so much more!
Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Minimum Qualifications
- High School diploma or equivalent work experience.
- 3+ years of warehouse experience including leadership experience in a warehouse environment.
- Skilled at multi-tasking and managing competing priorities.
- Working knowledge of Word, Excel, SAP and Red Prairie.
- Detail oriented and accurate.
- Demonstrated ability to quickly recognize and diagnose trend and patterns in productivity data.
- Must be able to work flexible hours determined by the needs of the department including weekends and evenings.
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
- Must be at least 18 years old to be considered for employment with Bob’s
Physical Demands
- Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
- Ability to move throughout all areas of the distribution center.
- Move objects up to 250 lbs. with or without reasonable accommodations
- Stand and walk continuously to perform job functions.
- Standing, walking, lifting, and arranging product: 90%
- Sitting: 5%
- Desk or phone work: 5%
Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$23.00 - $26.00 (Based on experience)
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Skills Required
- High school diploma or equivalent work experience
- 3+ years of warehouse experience, including leadership experience in a warehouse environment
- Ability to multitask and manage competing priorities
- Working knowledge of Microsoft Word, Excel, SAP, and Red Prairie
- Detail-oriented and accurate
- Ability to recognize and diagnose trends and patterns in productivity data
- Ability to work flexible hours, including weekends and evenings
- Proactive and effective communication skills, including reading, writing, and communicating detailed instructions
- At least 18 years old
- Ability to lift and move items weighing up to 50 pounds without assistance
- Ability to move objects up to 250 pounds with or without reasonable accommodations
- Knowledge of case goods, upholstery, furniture products, and furniture repair
What We Do
When Bob Kaufman opened the first Bob’s Discount Furniture in Newington, Connecticut in 1991, he had a mission: to provide unmatched value while never sacrificing integrity or honesty to do so, meaning no deception or phony gimmicks. That became “the Bob’s Way,” and it remains our approach to this day, with more than 170 home furnishings stores located across the U.S. Shop in-store and online at mybobs.com Our mission extends beyond just providing excellent furniture at everyday low prices, though. We also have a goal to help better the communities surrounding each of our locations through the Bob’s Outreach program and the Bob’s Discount Furniture Charitable Foundation, but those are just the beginning. We donate a total of more than $2.75 million to charities each year because we believe that giving back is our responsibility and privilege as a company. In addition to offering high-quality products at unbeatable prices, we also aim to provide an unparalleled shopping experience with on-the-house treats. Pop into one of our in-store cafés and you’ll see that we also collect donations. All the money collected through Bob’s Café Collections for a Cause is matched by Bob’s, and 100 percent of those donations go to a number of charities such as the Special Olympics and Operation Homefront. Interested in a career with Bob’s? We employ 5,000 employees across our 160 locations, all of whom contribute to the high level of integrity and transparency Bob’s is known for. We provide career growth and training as well as competitive compensation and benefits in a fun and fast-paced environment. Join us in our goal to make Bob’s a household name in furniture from coast to coast by looking into our job listings on LinkedIn as well as https://www.mybobs.com/careers. If you’d like to get to know more about our company and why we take such pride in what we do, connect with us on Facebook at https://www.facebook.com/mybobs/ and follow us on Instagram & Twitter @MyBobs.
