The Quality Control Executive will be responsible for testing, quality control, and final production sign-off of survey links, data computer tabulations, and charting PowerPoint reports for Market Research Projects.
Key Responsibilities- Undertake all survey link quality control. Check programming instructions, questionnaire logic/ routing/ design, and any other considerations that may affect fieldwork.
- Undertake checking for data computer tabulations according to the Tabulations SOP Checklist.
- Undertake checking for Charts (PowerPoint) reports according to the Charts SOP Checklist.
- Coordinate Local Language survey links’ checking with Survey Programmers and Link Checkers.
- Responsible for preparing the Respondent Quality Check report and escalating to the Client Service Team.
- Responsible for managing the master questionnaire and monitoring revisions/ versions.
- Questionnaire comparison between versions to ensure the latest copy is being used for updates
- Ensure questionnaire specifications have been correctly implemented
- Responsible for reviewing the questionnaire.
- Analysis and practice best questionnaire design for data collection and analysis
- Review the questionnaire and raise clarifications or suggestions to help with maintaining a good quality questionnaire
- Coordinate changes and manage project timeline with Project Managers and Survey Programming, Data Processing, and Data Visualisation teams.
- Assist in troubleshooting quality issues that may arise during the review process.
- Track key quality metrics to help measure and monitor performance.
Skills, Knowledge, and Attributes
- Bachelor's degree.
- Strong attention to detail (visual and logical).
- Demonstrated excellence in project management and multi-tasking.
- Good English communication (both written and verbal).
- Strong computer skills in Microsoft Office Suite (Excel, Word, and PowerPoint)
- Possesses good analytical and interpersonal skills
- A team player with a strong commitment to deadlines, who is self-motivated and able to work independently
- Highly organized with the ability to prioritize effectively and work in a fast-paced, dynamic international company
Reporting Structure
Report to the Manager, Quality Control.
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What We Do
P\S\L Group is a global organization dedicated to putting information at the service of medicine.
The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it, and those who seek to improve it.
Our clients include research-based pharmaceutical companies and other healthcare institutions who seek the advancement of medicine. Our primary business purpose is to help these clients increase the effectiveness, as well as lower the cost, of activities pertaining to scientific communication, medical education, or product/service marketing.
We are borderless and we have presence in the US, Canada, Mexico, UK, EU, South Africa, and Malaysia.
