Roles and Responsibilities:
- Continuous validator recruitment. A QA Executive is responsible for expanding the external validator’s numbers. He/She must be prepared to conduct assessment through face-to-face interviews and/or online interviews of any interested validator applicants.
- Liaison.
- A QA Executive will the bridge of communication between different other teams involved in the project.
- He/She will be communicating with the Operations Team, Client Sales, and the network of validators to ensure that current projects run smoothly.
- A QA Executive will be tasked to communicate necessary information to validators regarding some project details, as well as updates to any running projects
- Project Materials Check
In line with the communications between different teams, a QA Executive will be tasked with assessing, and suggesting revisions to any project materials that aid the project to run as smooth as possible
- SPG (Shopper’s Project Guidelines) – Document for shoppers that contains detailed instructions on their mystery shopping task.
- VPG (Validator’s Project Guidelines) – Document for validators that contains all necessary details about the survey questions along with similar details that of the SPG to ensure that validators are aware if/when a shopper did not follow important instructions.
- Allocation
- A QA Executive will be responsible with placing validators into project(s) best suited to their abilities.
- He/She will evaluate various validator’s work throughout different projects. Some feedback to validators is at times needed to improve and/or motivate validators.
- High Quality Survey Checks
- The Ipsos QA Team is responsible for a timely and high-quality validation of surveys.
- Apart from learning the IPSOS SMX platform, a QA Executive will conduct spot-checks to ensure validators are following with their schedules and that validators are correctly doing their tasks
Qualification:
- Responsible, patient, and diligent.
- Logical thinker.
- Native Local language user, with good grammar and spelling skills in English. Knowledge on any other foreign language(s) is a plus.
- Independent, but is also capable of cooperating in a team.
- Must be detail-oriented, creative, and has initiative
- Able to meet/follow deadlines.
- With at least intermediate computer skills.
- Have the ability display high levels of professionalism with both internal and external customers
- Display emotional maturity whilst working under pressure and maintaining a calm working environment
- Proactive / Self-motivated
About UsIpsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!
Skills Required
- At least intermediate computer skills
- Good grammar and spelling skills in English
- Native local language user
- Ability to follow deadlines
Ipsos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ipsos and has not been reviewed or approved by Ipsos.
-
Leave & Time Off Breadth — Time-off policies include generous vacation allowances, paid sick time, volunteer days, Summer Fridays, and an extra birthday day in some regions. Allowances in some markets increase with tenure and include options to buy or sell holiday time.
-
Healthcare Strength — Health coverage spans multiple medical plans, dental and vision care, an Employee Assistance Program, and employer-funded income protection and life assurance in certain regions. Private medical coverage is offered for some levels, alongside mental health support resources.
-
Parental & Family Support — Paid parental leave is available across regions, with multi-month options and equal maternity and paternity leave in the UK. Flexible working approaches and family-friendly policies are emphasized.
Ipsos Insights
What We Do
In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE First listed on the Paris Stock Exchange: July 1, 1999 Total revenues in 2019: 2,003.3 million euros
.jpeg)
