Quality Control Coordinator (On-Site)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Quality Control Coordinator for our Edgewood facility.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

This role is in our Customer Communications Division, which is a world leader in digital and mail communications. In this role, your main responsibility will be to oversee and manage accurate insertion and mailing of all Broadridge products and that all quality standards are met in the coordinator’s assigned production area.

Responsibilities:

• Capacity for informal leadership and promoting morale within the facility.
• Daily communication with the Supervisor/Manager regarding shift activity. Including feedback/escalation between shifts, with peers and across departments on the occurrence and resolution of quality related issues. 
• Coordinate staffing needs and schedules with the Quality Control Supervisor, appropriate personnel, and staffing agencies.
• Assess the training needs of the Quality Control team.  Partner with the Quality Control Supervisor to ensure that on the job training occurs in a timely manner and is documented as required.
• Follows up on all job discrepancies and inquiries for jobs in process.  Verifying that all jobs are properly reconciled and closed in a timely manner accurately.
• Ensure that staff understand and comply with all company guidelines and ISO standards when carrying out quality control processes.
• May perform other as needed or assigned
   

Qualifications

• Associate’s degree or greater preferred
• 3 – 5 years of experience either in quality control, production, or in a customer-oriented environment
• Attention to detail
• General familiarity with a computer including MS-Outlook
• Good verbal and written communication skills
• Comfort around higher management
• Ability to work under pressure
   

Shift: Monday – Friday 7:00 AM to 3:30 PM

Hourly Rate: $28.00 – $30.00 USD per hour depending on experience – Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].