Ingram Content Group (ICG) is hiring a Quality Control Clerk to contribute to our Operations team in Fort Wayne, IN.
Schedule: Monday - Friday 10:00am to 6:30pm, Occasional OT (including Sundays)
Starting Pay: $16.50/hr
Want to join a key team that helps the world read?
At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.
The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!
What You’ll Do:
- Performs random audits to identify, research, and process quality issues
- Reports audits findings and required paperwork in an accurate and timely manner
- Packs out completed orders for shipment.
- 1 year work experience in at least one previous job
- 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard
Why You’ll Love Working for ICG:
- Eligible for health insurance & 401k on start date
- Paid time off available on start date
- Casual dress code
- Convenient location
- Employee discounts up to 40% on book orders
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
- EOE-Race/Gender/Veterans/Disabled
- We participate in EVerify.
- EEO Poster in English
- EEO Poster in Spanish
Ingram Content Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Content Group and has not been reviewed or approved by Ingram Content Group.
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Fair & Transparent Compensation — Pay is considered decent or competitive for the area in several roles, especially in warehouse and entry-level positions. Feedback suggests overtime opportunities can reliably boost take-home pay.
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Healthcare Strength — Health coverage is often highlighted as solid, with some roles noting day-one eligibility. This stability is cited as a reason some employees remain, particularly in physically demanding warehouse roles.
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Retirement Support — A 401(k) with employer match is commonly referenced as part of the package. This element contributes to perceptions of a standard, dependable benefits offering.
Ingram Content Group Insights
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What We Do
The world is reading. Ingram helps connect our world with the books they want—print and digital—when they need them, in the simplest ways. To better serve an increasingly connected global community of readers we are transforming the book industry for the better: through smart leadership, cutting-edge technology, and revolutionary innovations in the manufacture and distribution of books. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print on demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.







