Job Description
We are seeking a highly detail-oriented Quality Control Analyst to ensure the accuracy, completeness, and quality of mortgage-related documents produced within our document preparation platform. This role is responsible for performing comprehensive reviews of new documents and updates completed by Document Developers, validating that all requirements have been met and that deliverables adhere to established
standards and best practices.
The Quality Control Analyst plays a critical role in mitigating risk by conducting independent testing, assessing customer impact, and ensuring all changes are implemented safely and accurately. This position requires strong analytical skills and the ability to clearly communicate findings, partnering closely with Document Developers to identify issues, explain required corrections, and promote continuous improvement. Upon approval, the QC Analyst is also responsible for migrating validated work through development, staging, and production environments using proprietary tools.
Core Requirements
- Exceptional attention to detail
- Business-level English fluency, including proficiency with English writing
conventions
- Experience performing quality assurance, testing, and validation of technical or
document-based deliverables
- Ability to interpret and validate business and compliance requirements against
completed work
- Effective communication and interpersonal skills needed to provide feedback and guidance to peers
Preferred Qualifications
- Experience in mortgage, lending, or financial services industries
- Experience with document generation systems
- Experience or familiarity with SQL databases and queries
Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]
Skills Required
- Exceptional attention to detail
- Business-level English fluency, including proficiency with English writing conventions
- Experience performing quality assurance, testing, and validation of technical or document-based deliverables
- Ability to interpret and validate business and compliance requirements against completed work
- Effective communication and interpersonal skills to provide feedback and guidance to peers
- Experience in mortgage, lending, or financial services industries
- Experience with document generation systems
- Experience or familiarity with SQL databases and queries
What We Do
HeadSpin is the world’s first Digital Experience AI Platform combining cloud-hosted and on-prem global device infrastructure, test automation, and ML-driven performance & quality of experience analytics for mobile, web, audio, and video. HeadSpin empowers engineering, QA, operations, and product teams to assure optimal digital experiences throughout the development lifecycle. Learn more at www.HeadSpin.io.
