We currently have an opportunity for a Quality Compliance Officer. Join our Government and Integrated Facilities Management team and play a key role in conducting and documenting compliance checks on maintenance works completed on Housing Authority assets. Reporting to Quality Manager, you'll help deliver high-quality outcomes that support our essential services.
What You’ll Do
This role offers a broad scope, with key responsibilities including:
Undertake planned site inspections in allocated region, ensuring the Works Order claiming and the quality of the completed work by SDP is compliant to contractual, technical and general specifications, legislation and AU standards.
Conduct tenant satisfaction surveys following completion of maintenance works to measure service quality and identify opportunities for improvement.
Identify systemic and emerging risks and escalate findings to relevant stakeholders.
Drive and support the development and implementation of quality assurance initiatives to enhance compliance and service delivery standards.
Facilitate incident reviews, non-conformance investigations and improvement planning in collaboration with delivery teams.
What You’ll Bring
Certificate or Diploma in Auditing, Compliance, Quality Assurance or a related discipline: OR equivalent experience in a compliance or audit-focused role.
Degree in Business, Risk Management, Quality Management, or related field: OR training in ISO standards, compliance frameworks or regulatory requirements (Desirable)
Demonstrated experience in field-based compliance, risk or operational assurance roles within maintenance, construction or service delivery environments.
Ability to plan, conduct and accurately document audits in line with regulatory, compliance and contractual requirements.
Knowledge of WA Work Health and Safety Act, Codes of Practice & Requirements.
More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.
Why Downer?
At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
We’re proud of our high-performance culture and commitment to diversity, offering:
Training and development to support and diversify your career.
With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
Employee Assistance Program: professional support for you and your family when you need it most.
You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.
We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.
We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.
As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.
If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.
About UsAt Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.Skills Required
- Certificate or Diploma in Auditing, Compliance, Quality Assurance or related field or equivalent experience in a compliance or audit-focused role
- Degree in Business, Risk Management, Quality Management or related OR training in ISO standards, compliance frameworks or regulatory requirements
- Demonstrated experience in field-based compliance, risk or operational assurance within maintenance, construction or service delivery environments
- Ability to plan, conduct and accurately document audits in line with regulatory, compliance and contractual requirements
- Knowledge of WA Work Health and Safety Act, Codes of Practice & Requirements
- Strong work ethic, positive attitude and commitment to delivering high-quality outcomes
What We Do
Downer Group is a leading provider of integrated infrastructure services across Australia and New Zealand, operating in sectors such as transport, utilities, facilities, and defense.
