Quality Communications Strategist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose:
Strategize and manage member and provider materials while ensuring accuracy, clarity, and alignment with organizational standards. Support the creation and implementation of new processes for document and content development, improving efficiency and consistency across teams. Maintain and update content policies and procedures to reflect best practices and regulatory requirements. Craft compelling narratives that articulate Centene's mission, vision, and values from a quality perspective, effectively giving voice to the Enterprise Quality and Performance Improvement organization and reinforcing its objectives to key internal and external stakeholders.

• Develop and coordinate execution of strategic communications plans for key quality initiatives and member communications that support enterprise-wide goals

• Lead process improvements to align enterprise initiatives with clear, consistent, and high-quality communications.

• Help facilitate corporate review process for approval of materials to be sent to members and providers, working with Enterprise Quality department leads

• Establish process and standing meetings for bringing together document owners to review new content drafts and revisions, establish deadlines and ensure consistency in language, tone, accessibility and compliance.

• Leverage deep communications knowledge to provide expertise relative to content development and strategy.

• Design, write, review and revise materials that effectively align with the organization’s communication plan.

• Develop and maintain professional contacts and relationships with internal communications and marketing partners.

• Plan, organize, monitor, and oversee Quality communications projects to deliver defined requirements.
• Performs other duties as assigned.

• Complies with all policies and standards.

Education/Experience:
Bachelor's Degree communications, journalism, or related field; or equivalent experience required
5+ years corporate communications, journalism, or relevant experience as a writer/communicator or public relations practitioner required
Strong project management, analytical, written and verbal communication skills
Experience with layout and design across various media platforms
Experience with Adobe Acrobat DC Pro and Microsoft Suite (PPT, Excel, and Word)
 

Pay Range: $70,100.00 - $126,200.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act