At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Quality Champion oversees and conducts analyses to ensure DNOW’s quality standards, polices, and performance are met. This role is also responsible for evaluating the effectiveness of our quality procedures and systems.
JOB RESPONSIBILITIES:
- Measure and communicate multifaceted vendor performance for DNOW's product lines.
- Cadenced reviews of CORE items purchased through audited (Elite/Preferred) vendors compared to non-audited vendors, reporting results to Operations and Procurement.
- Evaluate results of the vendor evaluation and present calls to action.
- Project-plan and execute DNOW audit and re-audit processes for new and existing vendors. Much of this work will be offsite and will require travel.
- Professionally communicate with vendors’ QA and commercial teams.
- Document audit findings, next steps, and closing items. Close all loops.
- Review vendor master creation and business cases for core product lines
- Implement blocking process for those vendors not meeting DNOW’s quality standards or performance requirements. Quality System and Processes:
- Preparation, training, and support for entire Quality Program
- SPOC for recall procedures with DistributionNOW's suppliers.
- Assist the business to ensure recall procedures are followed and completed.
JOB REQUIREMENTS:
- Bachelor’s degree or equivalent professional quality assurance, purchasing, and/or supply management experience
- Excellent and professional communication skills - both oral and written
- Proficient functional Microsoft Excel, PowerPoint, Word, and Outlook skills
- Team player with the ability to motivate and influence people
- Pragmatic approach
- Proficient statistical and numerical ability
- Detail-oriented with solid organizational, planning, and problem-solving skills
- Travel required (estimate 15-25%)
- Other duties as assigned
BENEFITS:
- Competitive Salary + bonus
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth
- Paid vacation/holidays
Top Skills
What We Do
We operate primarily under the DistributionNOW and DNOW brands as a global distributor of the oil and gas and industrial markets.
Through our growing DigitalNOW® platform, customers can leverage world-class technology across eCommerce, data management and supply chain optimization applications to solve a wide array of complex operational and product sourcing challenges to assist in maximizing their return on assets.
Our energy product offering serves the energy industry – from upstream drilling and completion, exploration and production (“E&P”), midstream infrastructure development to downstream petroleum refining and petrochemicals – as well as in other industries, such as mining, chemical processing, liquefied natural gas (“LNG”) terminals, power generation utilities and renewables. The industrial distribution end markets include engineering and construction firms that perform capital and maintenance projects for their end-user clients.
Our global product offering includes maintenance, repair and operating (“MRO”) supplies, pipe, valves, fittings, flanges, gaskets, fasteners, electrical, instrumentation, artificial lift, pumping solutions, valve actuation and modular process, measurement and control equipment. We also offer procurement, warehouse and inventory management solutions as part of our supply chain and materials management offering. We have developed expertise in providing application systems, work processes, parts integration, optimization solutions and after-sales support.
Our solutions include outsourcing portions or entire functions of our customers’ procurement, warehouse and inventory management, logistics, point of issue technology, project management, business process and performance metrics reporting. We streamline our customers’ purchasing process, from requisition to procurement to payment, by digitally managing workflow, improving approval routing and providing robust reporting functionality.
