Quality Assurance Technician

| Centreville, MD, USA | Hybrid
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The Role

This position is to ensure through process performance audits that all raw ingredients, raw materials, packaging, and finished products comply with all applicable regulations and meet or exceed the customer’s expectations and to act when predefined standards are not met.  This position will also help manage product quality tracking systems, FDA standards, internal and external audits, etc. The goal for this role is to ensure compliance with all Green Thumb corporate operating procedures, as well as applicable federal, state, county, and municipal laws, regulations, ordinances, and regulations. 

Responsibilities

  • Supports the Quality Department and ensure all employees understand and follow all standard operating procedures (SOPs).
  • Establish and support through audits the incoming, in-process, and finished product sampling and inspection process.
  • Reviews in-process batch documentation, logbooks, test results, and good documentation practices.
  • Write quality inspection Standard Operating Procedures (SOPs) and forms, including routing and/or approval of change request packages, as requested.
  • Participate in State regulatory and/or 3rd Party site inspections.
  • Conduct internal audits to monitor site compliance to GTI corporate Quality System and PA State regulations.
  • Segregation, control, and disposition of non-conforming product.
  • Identify, recommend, and perform quality training as needed.
  • Ensure maintenance and control of production quality records.
  • Assist production personnel in the investigation of root causes and corrective action of internal rejects, corrective/preventive action, preventive control points, and customer complaints.
  • Continually study the existing quality system and make recommendations for improvements.
  • Perform improvement projects as identified.
  • Collect quality data and report metrics to management.
  • Monitors compliance to established Good Manufacturing Practice (GMP) guidance.
  • Expected to adhere to safe work practices, follow GMP and HACCP guidelines, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect product safety, product quality or personnel safety.
  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers, and management.
  • May make decisions and perform the job responsibilities of the Quality & Compliance Manager in their absence.
  • Performs other duties as assigned.


Working Conditions

  • Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Qualifications

  • High School Diploma or GED. 

PREFERRED EDUCATION, EXPERIENCE AND SKILLS

  • Associate degree in Agriculture, Horticulture or a related field, or equivalent combination of education, training and/or experience.
  • Prior experience in regulated industry in healthcare, medical devices, pharmaceutical, consumer packaged goods (food), or cannabis is highly desired.
  • Food and Drug Administration (FDA), Good Manufacturing Practices (GMP), Safe Quality Food (SQF) and Hazard Analysis Critical Control Point (HACCP) experience is highly desired.
  • Strong experience with product sampling and inspection.
  • Must have the knowledge and skills required to work in a fast paced and challenging environment
  • Must be able to work variable day shifts dependent on business need
  • Ability to follow written procedures and monitor others for adherence to written procedures.
  • Ability to work independently, handle multiple tasks and problem solve effectively.
  • Exceptional computer skills in Microsoft® Office Suite (Access, Excel, Outlook, PowerPoint, Publisher, Word).
  • Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.

Additional Requirements

  • Must pass all required background checks.
  • Must be and remain compliant with all legal or company regulations for working in the cannabis industry.
  • Must possess valid driver’s license.
  • Must be a minimum of 21 years of age.
  • Must be approved by state badging agency to work in cannabis industry.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
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    • CanvaDesign
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    • Google DocsManagement
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An Insider's view of Green Thumb

What projects are you most excited about?

I enjoy supporting initiatives that help people impacted by the War on Drugs, like our Good Green movement. I'm excited about what we’re doing to support expungement, cancer, employment, & education organizations nationwide. Giving back is core to Green Thumb’s DNA, and it’s truly a company value that runs through all of us.

Jai

Director, Social Impact

How has your career grown since starting at the company?

Since my first day at Green Thumb, the leadership team quickly empowered me to help drive the business. My scope has rapidly increased, & I now manage a large team that significantly influences the company’s strategy & operations. I’ve been able to sharpen my leadership skills while learning about the cannabis category, learning lessons every day!

Rich

Head of Merchandising

What is your vision for the company?

We believe in the positivity of cannabis and the viability of this industry in the U.S. Our mission is to promote well-being through the power of cannabis while giving back to the communities we serve. Americans are choosing cannabis and it’s an exciting dynamic to be part of a leading company in a brand-new industry, forging new ground.

Ben

Founder and CEO

What kinds of technical challenges do you and your team face?

We operate across multiple states nationwide, so the biggest technical challenge can be the lack of clarity on what can and cannot be done. Each state requires different technological, both hardware and software, needs. This requires complete flexibility and communication between all parties involved.

Jalen

IT Analyst

What are Green Thumb Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
Professional Development Benefits
Lunch and learns
Promote from within

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