Quality Assurance Supervisor

Your Opportunity as a Quality Assurance Supervisor

The primary responsibility of this position is to assist with the implementation of quality systems and programs to ensure quality and food safety standards meet key performance drivers for the business. This position in Quality will be working across multiple departments that produce a variety of products. The candidate will interface regularly as a resource and quality point of contact with cross-functional teams including but not limited to Operations Management, Engineering, Procurement, corporate Quality, and R&D. This person will educate, train and coach appropriate personnel within the plant on the criticality of GMP, Food Safety, Business risk and Quality Management System activities and give recommendations and guidance to organization management on best practices.

Location: 1 Hostess Way, Arkadelphia, AR 71923 (Hostess Manufacturing Plant)

Work Arrangements: 100% on-site. 2nd Shift 3pm-11pm Mon-Fri. Flexibility required. Willingness to work off shift (including nights, weekends, and/or holidays) and flow to the work as needed

In this Role You Will:  

• Maintain documentation of and support management of the HARPC/HACCP/BRC and Food Safety Programs and trainings

• Manage PC/CCP of metal detectors (training, validation, calibration, etc.)

• Manage FSMA for compliance and updates

• Manage Document control logs

• Support new product development, product moves, and changes to existing products.

• Ensure specifications are complete and achievable at hand-off to operations

• Develop Food Safety and HACCP plans for product launches and support the HACCP certification

• Act as quality operations liaison at the plant

• Support Audit processes (Qake Audits, BRC Audits, Regulatory, FDA, Etc.)

• Conduct follow up support on corrective actions and effectiveness checks

• Demonstrate knowledge of standards and provide guidance as needed to cross functional support groups of U.S. Food GMP’s (FSMA)

• Demonstrate knowledge of standards and provide guidance as needed to cross functional support groups for policies, associated documents, and requirements

• Support regulatory (Kosher, RSPO, Gluten free, Allergen Control) activities at the plant (as applicable)

• Have a working knowledge of BRC Standards (in-depth knowledge)

• Support the harmonization and compliance of Quality and Food Safety Systems across assigned operations. Steward Site Policy and support transition of corporate policy to local policy

• Conduct line assessments to ensure facility and process is capable of producing product meeting expectations.

• Plant assist – Support Quality Manager and Operations Audit processes through line start-ups, change overs, walk-throughs, trials, meetings, and act as general designee to the Quality Manager

• Prepare various reports and metrics upon request

• Conduct necessary training courses and education (i.e., inspection/auditor, Food Safety)

What We are Looking For:  

Minimum Requirements: 

• High School diploma or equivalent is required

• 1 year of experience in a manufacturing environment

• 1 year of leadership experience

• Proficiency with Microsoft Office applications required.

• Excellent communication and cross-functional teamwork skills are a must

Additional skills and experience that we think would make someone successful in this role:  

• A BS in Science or Technology (e.g., Biology, Food Science, Chemistry, etc.) or a BS in Engineering (e.g., Chemical, Food, etc.) is highly preferred

• Food production or Pharmaceutical manufacturing highly preferred

• Visible leadership, ability to influence and drive results.

• Structured thinker who can layout clear action plans and drive implementation

• Good time management and multitasking skills

• Ability and willingness to take action

• Excellent problem solving and trouble shooting skills

Work Environment: This job operates in a manufacturing environment. The noise level in the work environment and manufacturing sites can be high.

Physical Demands:

• Regularly required to talk and hear.  

• Frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.

• Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.

• Able to lift objects up to 50 pounds frequently.

• May push and pull heavy objects

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

The Right Role for You 

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. 

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