Quality Assurance Supervisor

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Position Summary:

Develop, organize, and oversee the quality control system; supervise, train and develop staff; and various other duties as needed to ensure consistent and robust quality control activities on products.

Position Responsibilities:

• Set up and maintain all QC related documentation and procedures, including Product Control Plans, Inspection Work Instructions, First Article Inspection Reports, etc.
• Set up quality objectives for product, adjust and maintain objectives throughout the life of a part
• Maintain reference / sample part library
• Maintain any special gauging needed for inspection
• Manage all actions related to discovery of non-conforming product 
• Approve and facilitate required actions related to engineering changes, including documentation
• Approve and facilitate required actions related to discontinued product, coordinate between Engineering / Sales / Warehouse
• Manage & coordinate rework efforts when required for non-conforming or damaged product, including outsourced processes
• Interact with Engineering / Production on potential improvements to product quality control methods
• Promote performance improvements in all processes impacting quality
• Assist receiving department with quality issues related to incoming product
• Supervise and delegate inspection activity throughout the shop
• Train quality control employees
• Other duties as assigned

Specific Knowledge, Skills or Abilities Required:

• Knowledge of the industry and our product is beneficial
• Must understand technical drawings, product characteristics, etc.
• Thorough knowledge of quality control methods, principles, practices, and equipment
• Must be competent with Microsoft Office suite and computers in general
• Self-motivated, organized, and detail oriented
• Leadership ability

Competencies:

• Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
• Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
• Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect.
• Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
• Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
• Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

Position Qualifications:

Education:

High School diploma or equivalent

Experience: 

3+ years of experience in Quality Control

Experience in a manufacturing environment preferred

Work Environment and Physical Requirements:

Manufacturing Environment

May lift up to 50 lbs. 

Requires walking, standing, bending and lifting for long periods of time

Vision abilities required to validate and enter data on computer

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions. 

Note:

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity. 

Fox offers an excellent compensation package and wide-ranging opportunities for professional development. Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching. Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.