Quality Assurance Supervisor

Posted 2 Days Ago
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Memphis, TN, USA
In-Office
Mid level
Food • Agriculture
The Role
Lead facility HACCP and Food Defense programs; supervise QAFS technicians; collaborate with operations, sanitation, warehouse, and maintenance on inspections and corrective actions; support complaint investigations, audits, sanitation validation, environmental monitoring, metrics reporting, and new product trials; maintain regulatory and customer relationships and ensure compliance with food safety standards.
Summary Generated by Built In

Richardson Oilseed Products U.S., a division of Richardson International operates a state-of-the-art oil packaging facility in Memphis, TN where it refines and packages one of the United States’ most recognized brands of canola and vegetable cooking oils, Wesson Oil.

Richardson International provides an excellent compensation package consisting of a competitive salary, flexible benefits including medical, dental, vision, 401(k), and training and career development opportunities.

Working with Richardson opens to door to a world of possibility.  We currently have an opportunity for a Supervisor, Quality Assurance and Food Safety at our Memphis, TN location.

Responsibilities:

  • Serve as facility lead for HACCP and Food Defense teams, keeping programs current and effective.

  • Collaborate with Operations, Sanitation, Warehouse, and Maintenance teams to conduct facility inspections and follow up on corrective actions.

  • Participate in consumer complaint investigations and support root cause analysis with corrective action follow-up.

  • Assist in preparing for and participating in regulatory and customer audits; track and complete corrective actions.

  • Monitor and report on facility QAFS performance metrics, identifying areas for improvement.

  • Support sanitation verification/validation and environmental monitoring activities; escalate concerns promptly to facility leadership.

  • Maintain effective working relationships with regulatory bodies, customers, and corporate QAFS staff.

  • Keep current on relevant food safety and quality regulations and assist with implementing changes as needed.

  • Provide day-to-day supervision, training, and coaching to QAFS technicians, supporting development and ensuring compliance with company standards.

  • Support new product trials and documentation of related lab and QAFS activities.

  • Always follow all health and safety practices.

  • Perform other duties as assigned.

Qualifications:

  • Degree in a related discipline with 3+ years’ experience working directly in a QAFS role in a food manufacturing business, OR the equivalent in experience.

  • Direct experience working developing and/or working within and managing within a HACCP, risk based, QAFS System.

  • Working knowledge of Quality Assurance, Food Safety and Food Defense regulations, systems and practices in the applicable regulatory jurisdiction (i.e. USFDA, CFIA, FSA, etc.).

  • Working knowledge of GFSI Food Safety Certification Systems.

  • Strong analytical, organizational and investigative skills.

  • Strong verbal and written communication skills.

  • Demonstrated leadership and facilitation skills.

  • Self-Starter.

  • Demonstrated leadership and teambuilding skills.

  • Strong interpersonal skills.

  • The ability to influence others amicably and effectively.

Richardson is recognized as a global leader in agriculture and food processing and has over 4,000 employees across the U.S., Canada, the U.K., and Europe.  At Richardson, we are committed to enhancing our facilities and services and investing in our people and communities.

Interested candidates should click the Apply icon to apply online by September 2, 2026.

Richardson is an Equal Opportunity Employer.

#LI-TG1

Skills Required

  • Degree in a related discipline with 3+ years' experience in a QAFS role in food manufacturing or equivalent experience
  • Direct experience developing, working within, and managing a HACCP, risk-based QAFS system
  • Working knowledge of Quality Assurance, Food Safety and Food Defense regulations, systems and practices (e.g., USFDA, CFIA, FSA)
  • Working knowledge of GFSI Food Safety Certification Systems
  • Strong analytical, organizational and investigative skills
  • Strong verbal and written communication skills
  • Demonstrated leadership and facilitation skills
  • Self-starter
  • Demonstrated leadership and teambuilding skills
  • Strong interpersonal skills and ability to influence others effectively
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The Company
3,500 Employees
Year Founded: 1857

What We Do

Richardson International is a global agriculture and food-processing company and Canada’s largest agribusiness. It handles and merchandises major grains and oilseeds worldwide, connecting farmer relationships with vertically integrated oat, wheat, durum, and canola businesses. Its operations extend through milling, processing, packaging, and the production of food products and ingredients for kitchens around the world. The company serves agricultural producers and global food markets through a long-standing, integrated business model.

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