Quality Assurance Supervisor - 12- days (6:00am-6:30pm)

Posted 4 Days Ago
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Rochester, NY, USA
In-Office
78K-86K Annually
Mid level
Food • Professional Services • Manufacturing
The Role
Supervise quality assurance activities in food manufacturing, ensuring products meet customer, food safety, and SQF requirements. Conduct microbiological and batch testing, monitor production lines, manage quality holds, investigate supplier issues and customer complaints, support audits and recalls, and verify documentation. Lead, schedule, coach, and develop QA technicians while coordinating production coverage and continuous improvement activities.
Summary Generated by Built In

2-2-3 rotation of days on/off

About LiDestri Food and Drink

LiDestri Food and Drink has grown from our roots as a pasta sauce and salsa manufacturer to become an R&D engine, formulating and producing innovative food products for our national and retailer brand partners. A family-run company based in Rochester, NY, LiDestri employs over 1,000 people across three U.S. locations. We have decades-long partnerships with some of the most respected consumer packaged goods (CPG) companies and the most highly inventive retailer brands. 


Excellent Pay and Benefits:

  • Great career-pathing 
  • Professional development, including unlimited online training courses
  • Health insurance with premium contributions
  • Dental, vision, HSA
  • 100% company paid life insurance and long-term disability
  • 401k – with employer match
  • Paid time off to include- vacation, sick pay, wellness time off, and 10 holidays
  • Company bonuses
  • And many more….

POSITION SUMMARY:

Ensure the quality of product is met in an efficient safe manner and providing support to the Quality Assurance Manager 


DUTIES & RESPONSIBILITES:

  • Ensure all products meet the customer and product requirements;
  • Keep all work areas and equipment within SQF Standards and clean always;
  • Ensure all practice equipment is properly worn always;
  • Ensure all equipment is set up, calibrates, and functioning properly throughout shift;
  • Keep all equipment that is used clean, in your area always and prepared for the next run;
  • Perform Microbiological testing;
  • Perform several checks to balance batches such as: Brix, Salt, PH, Acid, and alcohol;
  • Use the following ingredient samples from bulk containers and perform testing on them;
  • Recommend adjustments be made to batches by adding or subtracting;
  • Monitor the Filler Machine and lines by checking the weights, codes, labeling, pasteurizer temperatures;
  • Verify codes very closely – ink can run dry and codes can be set wrong;
  • Perform visual checks and records results, weigh product on calibrated scales, obtain and bring the samples to the QC bench for testing, perform tests and record results;
  • Place batches or finished products on hold as required;
  • All other assigned duties required during your work period;
  • Oversee all technicians and quality concerns;
  • Investigate matters including supplier related or customer driven;
  • Fill in for technicians during absences;
  • Ensure coverage of departmental personnel with production lines; 
  • Mock recalls per customer requirements;
  • Cross check analysis for QA technicians;
  • Actively organize and review process for continuous improvement; Verify all holds are entered into Oracle;
  • Verify that all work orders pertaining to any Quality Holds have been completed and distributed to the appropriate personnel;
  • Create any necessary work orders based on the results of additional quality testing;
  • Removing and/or adjusting any Holds; 
  • Responsible for participating in Koshers and regulatory audits;
  • Notify Suppliers and Vendors of any holds or FYI’s created due to their defective materials and ensuring that any defective materials are removed in a timely manner;
  • Investigate any Customer Complaints and complete paperwork to document the findings
  • Coach, mentor and develop staff, including preparing and conducting employee performance appraisal;
  • Maintain employee work schedules including timecard approval, work assignments, job rotation, training, vacations and paid time off;
  • Report food safety & quality problems to personnel with authority to initiate action.

              

REQUIRED EDUCATION, SKILLS & EXPERIENCE:

  • Minimum of high school diploma or GED
  • 3+ Years of quality experience in food or pharmaceutical manufacturing with 2 years of previous supervisory experience
  • Ability to work with numbers, perform calculations and possess mechanical abilities
  • Demonstrated ability to work independently, with limited supervision
  • Communication skills – must work closely with all department and management levels
  • Keep up with fast paced work environment and record data as required in timely manner
  • Ability to use Distiller, Microscope, Microbiological Plates, Refractometer, Salt Titrator, Acid Titrator, PH Meter, various gages, torque meters, and other off equipment as required
  • Previous use of handcarts and pallet jacks
  • Computer experience, including Oracle and Microsoft Office

 WORKING CONDITIONS:

  • The temperature is work area varies
  • The environment is very wet, slippery and has continuous forklift traffic
  • Handle and work around various moving equipment and chemicals
  • Frequent use of hot/cold water to perform checks and clean equipment and area
  • Long term standing, constantly moving around on foot, frequent bending, and constant climbing of stairs (Must go to all areas where product is located and test where testing equipment is located
  • Grasping and handling objects frequently

 

DISCLAIMER: The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities.  The omission of specific statements of duties or responsibilities does not exclude them from the position.  This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the Company as the needs of the Company and requirements of the job change.

Skills Required

  • High school diploma or GED
  • At least 3 years of quality experience in food or pharmaceutical manufacturing
  • At least 2 years of previous supervisory experience
  • Ability to work with numbers and perform calculations
  • Mechanical ability
  • Ability to work independently with limited supervision
  • Strong communication skills across departments and management levels
  • Ability to work in a fast-paced environment and record data promptly
  • Experience using Distiller, microscope, microbiological plates, refractometer, salt titrator, acid titrator, pH meter, gauges, torque meters, and related equipment
  • Previous use of handcarts and pallet jacks
  • Computer experience, including Oracle and Microsoft Office
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The Company
HQ: Rochester, NY
747 Employees
Year Founded: 1975

What We Do

LiDestri Foods is a premier private label and contract manufacturer of food, beverages, and spirits, specializing in sauces, dips, and salsas, and producing over 40 million cases annually.

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