About the role:
As a Quality Assurance (QA) Specialist, you will bridge hands-on technical execution with data-driven process improvement. Reporting to the QA Senior Lead, you will own quality audits, defect investigations, and process validations on the production floor. You will monitor site-level metrics, investigate production risks, and drive root cause analyses across print-on-demand methods (DTG, DTF, EMB, SUB). This is a global role: beyond local site quality, you will own specific production techniques network-wide, driving quality standards across all facilities.
Your daily tasks will include:
Auditing: Perform regular process and SOP adherence audits; support global site audits as needed.
Analytics: Use PowerBI, Looker, and Jira to monitor quality metrics, identify trends, and propose data-backed improvements.
Investigations: Lead root cause analyses for production rejections, customer complaints, and high-priority escalations.
Escalation Management: Serve as the point of contact for quality escalations; coordinate corrective actions and communicate resolutions.
Collaboration: Partner with Production, R&D, and Engineering to communicate gaps, support testing, and integrate new product launches.
Documentation: Maintain quality standards, control guidelines, and product placement documentation.
Project Ownership: Execute internal projects and support leadership-led initiatives.
Your qualifications:
Technical Aptitude: Experience with print-on-demand production (DTG, embroidery, sublimation) and quality control methodologies.
Analytical Mindset: Data-driven problem solver; experience translating metrics into actionable corrective actions.
Strong Execution: Ability to structure tasks, manage multiple investigations, and maintain attention to detail.
Communication: Professional English fluency; ability to present data and coordinate cross-functional, multi-cultural teams.
Adaptability: Ability to balance desk-based analysis with intensive, on-the-floor audits.
Mobility: Willingness to travel (up to 10-15%). Background in industrial engineering, manufacturing, or QMS is a plus.
What we offer:
Monthly salary EUR 1,800–2,400 gross, depending on work experience, education, and skills
A global, inclusive team that’s as supportive as it is ambitious and serious about getting things done
An opportunity to work in a modern and welcoming office in Riga, Lidostas Parks
Flexible working hours (start your day as late as 11 AM)
Private health insurance
2 extra paid days off to focus on your mental or physical well-being
1 extra paid day off to celebrate a Birthday or any other celebration of your choice
Internal and external learning opportunities
Access to mentorship, internal meetups, and hackathons, both on-site and online
Free and healthy lunch if you work from the Rīga office
Design and order your own merch using our platforms with an employee discount
Exciting team-building events and parties you’ll never forget!
FYUL is the engine that powers on-demand commerce at global scale.
Formed in 2024 through the merger of Printful, Printify, and Snow Commerce, we bring together tech, talent, and infrastructure to help people turn ideas into beautiful products.
From solo creators to entertainment giants, FYUL powers merch that connects with millions, backed by advanced tech, premium production, and global reach.
We're a fast-growing global company working toward powering great brands, great experiences, and great people.
We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.
If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!
AS Printful Latvia (Reģ. Nr. 40203050078)
Skills Required
- Experience with print-on-demand production methods (DTG, DTF, embroidery, sublimation).
- Experience with quality control methodologies, root cause analysis, and QMS practices.
- Experience using PowerBI, Looker, and Jira for monitoring and analytics.
- Proven ability to translate metrics into actionable corrective actions and drive continuous improvement.
- Experience leading investigations for production rejections, customer complaints, and escalations.
- Strong execution skills, attention to detail, and ability to manage multiple investigations.
- Professional English fluency and ability to coordinate cross-functional, multicultural teams.
- Willingness to travel up to 10-15%.
- Ability to perform both desk-based analysis and on-the-floor audits.
- Background in industrial engineering, manufacturing, or QMS.
What We Do
FYUL is an on-demand commerce company formed by uniting Printify, Printful, and Snow Commerce. It provides a technology platform and global fulfillment network that helps creators, brands, and entertainment companies design, produce, and sell merchandise. Through on-demand production, fulfillment, and commerce integrations, FYUL enables businesses to launch and scale branded products without maintaining traditional inventory or manufacturing infrastructure at global scale.
