This position is for our subsidiary:
Allcat Claims Service, LLCTo know more, visit us at http://www.allcatclaims.com
ABOUT ALLCAT CLAIMS SERVICE
Established over 26 years ago, Allcat Claims Service is a trusted third-party claims adjusting organization known for its commitment to customer service, quality, and innovation. We emphasize learning, development, and performance excellence while supporting employees in improving their skills and reaching their full potential. At Allcat, we pride ourselves on handling claims professionally and ethically while leveraging emerging technology to better serve our clients and policyholders. Our experienced team and strong work ethic have helped build lasting relationships throughout the industry.
Allcat Claims Service is proud to support our military community and values the unique skills, leadership, and dedication that service members and veterans bring to the workforce. We strongly encourage active-duty military personnel, veterans, reservists, and military spouses to apply and join our team as we continue to raise the bar in the claims industry.
Essential Duties and Responsibilities
This position is located in our San Antonio, TX office. This position is part of the Quality Assurance Department. The primary function of this role is to provide critical review and analysis of incoming dwelling estimates to ensure accuracy and compliance with carrier-specific guidelines.
Reviews incoming dwelling estimates for accuracy and compliance with carrier-specific guidelines.
Provides feedback to and collaborates with independent adjusters to correct estimates as necessary.
Contributes to business goals, performance metrics, and effectively uses tools & technology.
Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events.
Acquires and applies basic knowledge of dwelling construction terminology and techniques, estimating best practices and Cotality/Symbility estimates.
Recognizes and solves obstacles to maintain accurate and current claim file documentation.
MINIMUM REQUIREMENTS
High School Diploma or GED.
Computer literate in a Windows operating environment. ·
This position will require an All Lines Insurance Adjuster's license. You must pass a licensing exam within a designated number of attempt. With the possibility to become licensed in all applicable states. Allcat will provide the study material and training environment to assist you with the licensing exam.
Strong customer service, communication, organizational skills. ·
Ability to work independently with routine and/or repetitive activities but also be responsive to disruption and change. ·
Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization. ·
Possesses a high attention to detail. Must be accurate in reviewing residential estimates to carrier specific standards
Ability to learn new technologies.
Working knowledge of Microsoft Office applications, such as Outlook, Excel, and Word.
Preferred Qualifications
College degree.
Prior claims review and/or adjusting experience. ·
Two or more years of customer service experience. ·
Experience using XactAnalysis and Xactimate. ·
Experience using Cotality and Symbility
Active adjuster’s License.
Prior military experience.
WORK SCHEDULE
Training will be conducted Monday through Friday. Upon successful completion of training, employees may be assigned to one of the following schedules based on business needs: 8am-5pm
Sunday–Thursday
Monday–Friday
Tuesday–Saturday
TRAINING SCHEDULE
Licensing training will occur during the first week of employment. You must obtain your license within three testing attempts (paid for by Allcat).
Licensing. You must obtain your license within three testing attempts (paid for by Allcat). ·
Property & Casualty insurance industry products and services. ·
Claims and specific insurance carrier processes, systems and technology.
Employees that attend training are expected to meet Allcat’s established standards for performance, attendance and conduct.
BENEFITS:
Eligibility to participate in the Comprehensive Benefits Package: Medical, Dental, Vision, Paid Time Off and Paid Holidays, 401(K), in accordance with Company policy.
Allcat Claims is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#allcatclaims
Skills Required
- High School Diploma or GED
- Computer literate in a Windows operating environment
- All Lines Insurance Adjuster's license (must obtain via licensing exam within designated attempts)
- Strong customer service, communication, and organizational skills
- Ability to work independently with routine/repetitive activities and adapt to change
- Comfort working in a fast-paced environment and adapting to process/system changes
- High attention to detail for accurate residential estimate reviews to carrier standards
- Ability to learn new technologies
- Working knowledge of Microsoft Office applications (Outlook, Excel, Word)
- College degree
- Prior claims review and/or adjusting experience
- Two or more years of customer service experience
- Experience using XactAnalysis and Xactimate
- Experience using Cotality and Symbility
- Active adjuster's license
- Prior military experience
What We Do
Allcat’s mission is to be the provider of choice for all insurance adjusting needs with a complete set of tech-enabled insurance services that facilitate claims with total accuracy, speed, and quality. We have long been a tech-forward leader in the space as one of the first to pioneer paperless claims. We built our trusted reputation as a leading provider of outsourced services by delivering a full suite of end-to-end solutions that address all aspects of the insurance resolution process. Our collective insurance expertise comes from all levels of the organization, allowing us to anticipate insurance needs before they occur. We’ve been at the forefront of insurance claims innovation with pioneering claims-as-a-service solutions like Claim Assist. Designed by insurance experts for the insurance industry, Claim Assist is a highly innovative solution that allows insurance carriers, adjusters, and inspectors to handle all aspects of an assignment quickly and accurately. Additionally, Allcat has a growing network of 8,000+ adjusters are located where insurance claims occur, allowing them to respond rapidly. Our quality-first approach enables us to provide efficiencies to customers, while maintaining a reliable partnership. And our quality assurance program ensures our product exceeds the industry standards and gives our clients the consistent service they deserve. Our people make the difference in our success, and they are dedicated to honesty, integrity and handling claims quickly, easily and with empathy. We emphasize learning and personal development and reward our employees with great benefits. Come join the Allcat family today!
