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The Role
Reviews medical, claims, and related reports for accuracy, completeness, formatting, and compliance with internal and client standards. Identifies documentation issues, coordinates revisions, communicates with internal teams, manages urgent requests, and ensures timely finalization of reports. The role supports quality and operational excellence within physician review operations and requires strong attention to detail, deadline management, and proficiency with Microsoft Word.
Summary Generated by Built In
The IMA Group is seeking a detail-oriented Quality Assurance Specialist to support our growing team in a fully remote capacity. This role is responsible for reviewing medical and claims-related documentation to ensure accuracy, consistency, and compliance with client and internal quality standards.
This position plays an important role in supporting timely, high-quality report delivery across our physician review operations.
Compensation:
$25–$28 per hour, based on experience
$25–$28 per hour, based on experience
At this time, we are not considering candidates located in New York City, Chicago, California, Colorado, or Washington state.
What You’ll Do:
- Review reports, addenda, peer reviews, and related documentation for quality, formatting, and completeness
- Identify inconsistencies, missing information, and documentation issues requiring correction
- Coordinate revisions and follow through to final report completion
- Communicate with internal teams regarding pending updates and turnaround timelines
- Help manage urgent requests and ensure reports are finalized within established deadlines
- Support a smooth, efficient experience for both internal and external stakeholders
What We’re Looking For:
- Associate degree required; Bachelor’s degree preferred
- Clinical or healthcare-related background strongly preferred
- 1–3 years of experience in quality assurance, claims review, disability, workers’ compensation, or related areas
- Strong attention to detail and ability to manage multiple deadlines
- Comfortable learning client-specific guidelines and documentation standards
- Proficiency with Microsoft Word; Excel experience preferred
Why Join IMA:
- Fully remote work environment
- Collaborative, team-focused culture
- Opportunity to support quality and operational excellence in a growing organization
- Stable, structured workflow with clear expectations
Benefits Include:
- Health, dental, and vision insurance
- 401(k) with employer match
- PTO + holidays + family leave
- Tuition reimbursement + student loan assistance
- Additional benefits including LTD, STD, FSA, and life insurance
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities. #LI-NS1 #LI-REMOTE
Skills Required
- Associate degree
- Clinical or healthcare-related background
- 1-3 years of experience in quality assurance, claims review, disability, workers' compensation, or related areas
- Strong attention to detail and ability to manage multiple deadlines
- Ability to learn client-specific guidelines and documentation standards
- Proficiency with Microsoft Word
- Bachelor's degree
- Experience with Microsoft Excel
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The Company
What We Do
The IMAGINE Group is a commercial printing company headquartered in Minneapolis, Minnesota. Its stated focus is providing communication solutions that put customers’ brands in the spotlight. The company maintains operations in the Twin Cities, Chicago, Charlotte, and Los Angeles, indicating a multi-location service footprint. Its core business is centered on producing print-based communications and supporting organizations’ branding and marketing needs through commercial print services.
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