Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.
Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.
Post Market Vigilance assesses clinical customer experiences for the company's products and services and maintains regulatory compliance with regards to product complaints and the reporting of safety adverse events for all products manufactured or distributed by the company.
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Your Contributions to the Organization will be to:
Daily tasks include coordinating complaint activities including logging, sample management, investigation, customer response, etc.
Utilize the local Decision Tree for determination of Health Canada reportability and timelines
Complete and submit required Health Canada reports
Work with other departments and business units to facilitate complaint activities
Create and communicate local metrics on an ongoing basis to identify trends, and highlight opportunities with our business partners
Support team activities and coverage actions
This Job might be for you if have:
0-2 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Applied comprehensive knowledge of the Health Canada Food and Drug Act, Canadian Medical Devices Regulations, Drug Regulations and GMP, Natural Health Product Regulations, Cosmetics and Consumer Regulations.
Experience with Excel, PowerPoint, Looker, Veeva Vault, preferred
Highly organized, problem solving, analytical and focused
Proven communication skills (verbal, written and presentation skills)
Demonstrates detail-oriented attention in all facets of responsibilities
Bilingual in French as an asset
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Defined Contribution Pension Plan
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous peoples, and persons with disabilities.
Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting accommodation at any stage of the hiring process.
Cardinal Health Canada is proudly recognized as a Great Place to Work® in Canada. As an essential partner in Canadian healthcare, we strive every day to build a culture of inclusion and collaboration, where team members can be their authentic selves, grow in their careers, and be proud to serve our customer partners.
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Cardinal Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cardinal Health and has not been reviewed or approved by Cardinal Health.
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Leave & Time Off Breadth — Paid time off is frequently described as generous, including examples like multiple weeks of vacation, additional sick days, and in some roles even “unlimited” or untracked time off. Parental leave, paid holidays, and volunteer time further broaden the overall leave offering.
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Healthcare Strength — Medical, dental, and vision coverage is positioned as comprehensive, with added supports such as preventive care, telehealth/clinic access, mental health resources, and EAP counseling. Wellness programs and incentives (e.g., premium discounts tied to checkups or healthy lifestyle actions) add to the perceived breadth of healthcare-related support.
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Retirement Support — A 401(k) with company match, along with programs like stock purchase/equity participation and charitable matching, contribute to a stronger total rewards picture beyond base pay. Additional financial supports such as disability coverage and early wage access also enhance the overall package.
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What We Do
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care. We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.
