We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
A Quality Assurance Senior Analyst reviews business requirements and translates them into clear, actionable test cases for manual execution. The analyst ensures that system changes fully address user needs and business requirements prior to release. By collaborating closely with business users and development teams, the analyst helps resolve issues and verifies solutions through re-testing. The analyst communicates test results and insights clearly to stakeholders, records and tracks defects discovered during testing, and participates in resolving them by designing and executing retest cases as needed. Additionally, the analyst actively participates in meetings with both internal and external customers.
Required Qualifications
- 3+ years of proven experience interpreting requirements to develop test cases and execute test strategies, with a strong foundation in manual testing methodologies.
- 1+ years of experience utilizing the Microsoft Office Suite, with demonstrated proficiency in Microsoft Excel.
- 2 years of demonstrated analytical and problem-solving skills.
- Exceptional analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- Strong organizational skills, with the ability to multi-task and prioritize to meet deadlines and business objectives.
- Adaptability to frequent changes and competing priorities.
- Quick learner, able to master new applications and processes through both documentation and hands-on experience.
Preferred Qualifications
- Background in healthcare or claims processing experience.
- Experience with Aetna claims processing systems.
Education
- Associate degree required; Bachelors degree preferred.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 3+ years experience interpreting requirements to develop test cases and execute test strategies (manual testing methodologies)
- 1+ years experience using Microsoft Office Suite with demonstrated proficiency in Microsoft Excel
- 2 years demonstrated analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with ability to multi-task and prioritize to meet deadlines
- Adaptability to frequent changes and competing priorities
- Quick learner able to master new applications and processes
- Associate degree
- Bachelor's degree
- Background in healthcare or claims processing experience
- Experience with Aetna claims processing systems
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
