Quality Assurance Reviewer

Posted 6 Days Ago
Be an Early Applicant
Orange, CA
In-Office
23-23 Hourly
Entry level
Real Estate
The Role
As a Quality Assurance Reviewer, you will ensure closed loan packages meet quality and compliance standards, verifying documents and collaborating with teams to maintain service excellence.
Summary Generated by Built In
ENTERPRISE SERVICES

Job Description:

At Old Republic Title, we’ve built our reputation on accuracy, integrity, and exceptional service. As a Quality Assurance (QA) Reviewer, you’ll play a vital role in ensuring that every closed loan package meets the highest standards of quality and compliance before being delivered to our lender partners.

This position offers the opportunity to develop valuable experience in the title and escrow industry while contributing to a collaborative, high-performing team that supports successful real estate transactions nationwide.

Schedule: Monday–Friday, 9:00 AM – 6:00 PM, with overtime opportunities during peak volume periods. This position will start in person and transition to a hybrid schedule after a probationary period.

Preferred Background

  • This is an entry-level opportunity, ideal for candidates who have worked in detail-oriented, production, or document processing roles.

  • Experience in title, escrow, mortgage, or recording environments is a plus, but not required.

What You’ll Do

  • Review executed closing documents for accuracy, completeness, and compliance with lender and state/county requirements.

  • Confirm that funds received align with the CD/ALTA, and promptly notify team members of any discrepancies.

  • Attach, scan, and organize documents within the system to ensure all records are clear, accurate, and web-viewable.

  • Verify that lender specifications and title commitments have been fully met before final submission.

  • Record detailed notes in the operational system regarding file status, review results, and any required corrections.

  • Collaborate with internal teams to resolve issues quickly and maintain exceptional service standards.

  • Approve shipping of reviewed and completed loan packages to lenders.

  • Assist with trailing documents and corrections as needed to finalize files.

  • Consistently meet production and quality goals while supporting departmental objectives.

  • Maintain a professional, positive presence in all communications with colleagues, clients, and external partners.

What You’ll Bring

  • Strong attention to detail and commitment to accuracy.

  • Excellent organizational and multitasking skills in a fast-paced environment.

  • Clear and professional written and verbal communication abilities.

  • A collaborative, solution-oriented mindset with the ability to work both independently and within a team.

  • Proficiency with Microsoft Office Suite and comfort learning new systems.

  • Dependable and consistent attendance with a proactive, professional attitude.

Why You’ll Love Working Here

  • Make an impact: Your careful review ensures every transaction meets the highest quality standards.

  • Grow your career: Gain valuable exposure to title, escrow, and post-closing processes in a supportive, well-established company.

  • Team culture: Join a group that values collaboration, respect, and professional development.

  • Legacy & stability: Be part of a company that’s been protecting property rights and delivering trusted service for over 100 years.

#LI-MB1

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$23.00 an hour.

Benefits may include:

  • Comprehensive medical, prescriptions, dental and vision plans

  • 401(k) plan with a discretionary company match

  • Shareholder Purchase and Reinvestment Plan

  • Basic life and accidental death and dismemberment insurance premium paid by the company

  • Voluntary supplemental life insurance for employees, spouses and dependent children

  • Fertility and Family Building Benefits

  • Paid Disability benefits

  • Paid time off programs

  • 11 Company paid holidays per year

  • Flexible spending account

  • Health savings account (available to High Deductible Health Plan participants only)

  • Employee Assistance Program

  • Educational Assistance Program

  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

  • Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

  • Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Top Skills

Microsoft Office Suite
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The Company
Tampa, FL
3,518 Employees
Year Founded: 1907

What We Do

Old Republic Title is one of the largest title insurance groups* in the United States. We operate through a national network of Company-owned offices, affiliates, authorized agents and approved attorneys, which allows us to service our customers in both large and small markets across the country.

*Members of the Group are:
Old Republic National Title Insurance Company and American Guaranty Title Insurance Company.

OUR MISSION

Our Mission is to provide quality insurance security and related services to businesses, individuals and public institutions, and be a dependable long-term steward of the trust that policyholders and other important stakeholders place in us.

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