Quality Assurance Reviewer - AVP (Hybrid)

Serves as a senior compliance risk analyst for Independent Compliance Risk Management (ICRM) Quality Assurance (QA) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply Compliance Risk Management (CRM) program solutions that meet business and customer needs in a manner consistent with the Citi program framework. 
Responsibilities:

• Participating and providing input in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.

• Provide support throughout the Quality Assurance (QA) review process (e.g., documenting scope, sampling and testing approaches; collection of data required to perform reviews).

• Analyzing comparative data and preparing reports related to compliance risk assessments, and monitoring of compliance related issues.

• Reviewing and documenting observations on risk mitigation enhancements for the development, remediation and closure of corrective action plans for high-risk issues within the issue management and business as usual operations (e.g., Issue Quality Assurance (IQA)).

• Reviewing materials to ensure compliance with various regulatory and legal requirements. Identifying and addressing potential risks.

• Participate in identification of common themes and conduct root cause analysis with recommended mitigation.

• Monitoring adherence to Citi’s Compliance Risk Policies and relevant procedures.

• Provide status updates on reviews and escalate concerns timely to QA leadership; maintain detailed and organized documentation of testing and results.

• Preparing, editing and maintaining Compliance program related materials.

• Interacting and working with other areas within Citi, as necessary.

• Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Additional duties as assigned.

Qualifications:

• Knowledge of Compliance laws, rules, regulations, risks and typologies

• Excellent written and verbal communication skills

• Must be a self-starter, flexible, innovative and adaptive

• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

• Work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization

• Excellent project management and organizational skills and capability to handle multiple projects at one time

• Proficient in MS Office applications (Excel, Word, PowerPoint)

• Knowledge in area of focus

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus; Advanced degree preferred

• This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Apr 09, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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