Quality Assurance Representative - Eso

Quality Assurance Representative - Eso - Lewisville, TX, Monday to Friday, 8:00 AM to 4:30 PM

Pay range: $30.85+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

This position coordinates Quality Assurance activities in the assigned testing department. Incumbent will review regulatory processes and policies in accordance with company policy, state, and federal requirements. Position will also support inspection readiness at all times.

Responsibilities

• Supports compliance with all applicable regulatory agencies and company policy.
• Coordinates compliance with applicable regulations through documentation, audits, and corrective action. 
• Performs preliminary review of all departmental quality records. Collaborates with management in the testing department to investigate and resolve nonconformances. 
• Audits training and competency program for assigned testing department. Trains staff in assigned department on Quality Assurances policies and procedures.
• Coordinates departmental internal and external proficiency testing activities.
• Supports compliance with document control policies for all procedures and related documents used in the assigned testing department’s quality program.
• Assists with internal and external audits. Performs audits in assigned department and other departments as directed. 
• Promotes continuous quality improvement by collaborating with management to implement standardization and process improvement.
• Performs special projects as assigned.
• Actively participates as a member of the Quality Improvement Team.

Qualifications

Required Work Experience:  

• At least 6 years of progressive laboratory experience. 

Physical and Mental Requirements:  

• This position may require long periods of sitting and lifting items up to 10 pounds.

Knowledge:  

• Demonstrates knowledge of current company policies and procedures. 
• Demonstrates knowledge of current local, state and federal requirements 

Skills:  

• Demonstrates leadership skills through accountability, integrity, and collaboration in daily tasks.
• Demonstrates initiative and strong problem-solving skills.
• Communicates with employees in a manner that creates an informed, positive environment.
• Facilitates efforts to work with others in a way that promotes teamwork and change.
• Projects a positive, professional demeanor.
• Proficiency in computer skills using Windows based software (Word, Excel, etc.). 
• Other computer skills such as statistical analysis and laboratory information system helpful.

Education

• Bachelor’s Degree Bachelor's degree in medical technology or other life or physical sciences from an accredited college or university. (Required)

Languages

• English (Required)

Licenses and Certifications

• ASCP Certification (Preferred)

About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.