Quality Assurance Records Admin

About flyExclusive 

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before. 

Why flyExclusive? 

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company. 

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities! 

Job Summary 

The QA Records Administrator is responsible for ensuring maintenance records and supporting documentation for aircraft, engines, and auxiliary power units (APUs) are complete, accurate, accounted for, and properly maintained. This includes inspection records, maintenance documentation, service bulletins, service letters, Airworthiness Directives (ADs), parts documentation, FAA Form 337 records, and other pertinent maintenance paperwork. The role supports accurate records tracking, electronic and hard-copy filing, and data entry within applicable maintenance systems. 

Key Responsibilities 

•  Ensure all tracked inspections, maintenance activities, and parts are accurately updated in the records tracking system at all times. 

•  Ensure electronic copies of completed work are attached to the applicable computerized maintenance tracking work order. 

•  Ensure items identified in Chapters 4 and 5 for airframe, engine, APU, and other components are tracked in accordance with applicable maintenance manuals and planning documents. 

•  Maintain hard-copy records in the correct aircraft binder and verify that all required paperwork is accounted for. 

•  Enter corrective actions for open non-routine items in Veryon. 

•  Enter and maintain required documentation in Bluetail. 

•  Support accurate, complete, and audit-ready maintenance records in accordance with company procedures and applicable regulatory requirements. 

•  Assist with training incoming team members and recurrent training of current staff, as needed. 

•  Perform other related duties as assigned. 

Key Skills 

•  Strong initiative and self-motivation 

•  Attention to detail and focus on accuracy 

•  Effective time management and prioritization 

•  Adaptability and accountability 

•  Critical thinking and problem-solving 

•  Ability to learn quickly and connect complex information 

•  Strong oral and written communication 

•  Ability to work cross-functionally with department leaders 

•  Proficiency in Microsoft Excel and Microsoft Office applications 

•  Familiarity with Airtable and automation tools 

Work Environment 

•  Typical office and computer environment with frequent interruptions. 

•  May be exposed to loud noises, including aircraft machinery and jet engines. 

•  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands 

•  Ability to see and hear clearly. 

•  Ability to read, comprehend, and speak English clearly. 

•  Ability to sit, stand, and walk for extended periods. 

•  Ability to regularly lift and/or move up to 20 pounds. 

Dress Code 

•  Well-groomed appearance. 

•  Adherence to department dress code. 

Travel 

•  Less than 10% travel may be required. 

EEO Statement 

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. 

Required Qualifications 

•  High school diploma or equivalent. 

•  Proficiency in data entry and strong attention to detail. 

•  Demonstrated proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, Word, and PowerPoint. 

•  Excellent interpersonal, written, and verbal communication skills. 

•  Ability to multitask, prioritize work, and manage time effectively. 

•  Ability to work accurately and efficiently under pressure. 

•  Ability and flexibility to work variable shifts, including evenings, nights, weekends, and holidays, as business needs require. 

Preferred Qualifications 

•  Three to five years of aviation experience in a military or commercial environment. 

•  Airframe and Powerplant (A&P) Certificate. 

•  Experience with aviation maintenance records and maintenance tracking systems. 

•  Knowledge of Veryon, Bluetail, Airtable, and workflow automation tools.