Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.
We are looking for a Quality Assurance Manager to oversee all aspects of Quality Assurance at Zip, from setting up test strategies and processes to managing deploys and releases to building a world class QA team.
You Will
Develop a deep understanding of the product, both from a customer’s perspective and its underlying technical principles and architecture
Setup, run and be accountable for QA team’s strategy, OKRs and day-to-day operations, including:
Manage entire layers of the test pyramid and deployment processes. Ensure process efficiency and minimal regressions going into production.
Improve test coverage through developing comprehensive test cases for new features, conducting corrective actions on bugs/incidents, regular review and refining existing test cases, and exploratory testing.
Partner with various product team EMs, PMs and TLs to have a strong understanding of product roadmap & timeline, properly manage test case development & quality, and ensure efficient collaboration and prompt communication.
Partner with Infra and Product engineering teams to improve test environments, drive adoption of automated testing, and optimize our deployment process.
Manage the QA team:
Coach and grow team members. Establish high quality standards (e.g. test cases, RCAs, general documentations) and strong sense of ownership
Attract and hire top talent
Ensure the QA team is healthy, motivated and avoid burnout
Be a strong advocate for quality best practices and help the company incorporate them with rigor
Qualifications
5+ years of experience in quality assurance (automated testing)
2+ years of experience managing high-performing QA teams
Proven track record of attracting & hiring top talent
Experience managing offshore QA vendors
Hands-on experience with test case development, execution and project planning
Strong knowledge of QA methodologies, tools, and industry best practices
Knowledge of industry standard test automation tools and CI/CD
Experience working in agile teams with multiple releases per week
Extreme attention to details and thoroughness
Excellent leadership, communication, and interpersonal skills
BS or higher in Computer Science, Engineering or a related field
Nice to haves
Experience in SaaS industry
Experience working at a small company with diverse responsibilities
The salary range for this role is $180,000 - $210,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.
Perks & BenefitsAt Zip, we’re committed to providing our employees with everything they need to do their best work.
📈 Start-up equity
🦷 100% health, vision & dental coverage options
🍽️ Catered breakfast, lunch, & dinner
🌴 Flexible PTO
🏋️♀️ ClassPass membership
🚍 Monthly commuter benefit
🚠 Team building events & happy hours
💻 Home office stipend
🛜 Phone/internet reimbursement
🍼 Paid parental leave
🧑🧑🧒🧒 Fertility stipend
💸 401k plan
🤖 Unlimited AI token usage
We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!
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Zip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zip and has not been reviewed or approved by Zip.
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Equity Value & Accessibility — Feedback suggests equity is broadly offered, increasing access to ownership across roles. This builds perceived long‑term value alongside cash compensation.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is consistently highlighted as part of the package. Wellness resources, stipends, and mental‑health days further strengthen healthcare support.
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Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays, and sick days are emphasized. Parental leave and additional family‑related leaves expand time‑off options beyond industry basics.
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What We Do
Zip is the world’s leading intake-to-procure solution. Providing a single platform for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all purchases, while dramatically improving the employee experience. The platform’s no-code configuration and intelligent workflows integrated across disparate systems enable businesses to automatically route requests for faster approval across finance, legal, procurement, IT, security and other teams. Leading enterprises and high-growth startups like Databricks, Canva, Airtable, Webflow and over 100 others use Zip to streamline their procurement processes while delighting their business users.
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