Quality Assurance (QA) Analyst

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Hiring Remotely in Región Metropolitana de Santiago, CHL
Remote
Software
The Role
PeopleGrove is seeking a Quality Assurance Analyst to support an agile product development team. This role will collaborate with product managers and engineers to test, iterate, and approve feature releases in a fast-paced and innovative environment. Candidates should have a strong interest in software development, technology, and the testing process as well as exceptional attention to detail and communication skills.

The Quality Assurance Analyst will report into the Product team and work alongside Product, Engineering and Customer Success to develop innovative products in a fast-paced environment. This position presents the opportunity to work in a cross-functional and business-critical role in a rapidly growing industry.

Responsibilities

  • Testing new features and providing feedback to the product/engineering team. 
  • Writing and maintaining efficient, thorough test cases. 
  • Coordinating and managing feature releases with product/engineering. 
  • Regression and stability testing on the live environment. 
  • Perform functional, regression, integration, performance, and security testing
  • Assisting the Customer Success team in reproducing and debugging customer reported issues. 
  • Learning and mastering the inner workings of a full enterprise product suite. 
  • Track, log, and verify defects in bug-tracking systems (e.g., JIRA, Azure DevOps). 
  • Contribute to test documentation: test plans, strategies, and reports. 
  • Ensure compliance with quality standards and best practices. 
  • Actively participate in regular knowledge transfer sessions to ensure continuous learning and team alignment. 

Desired Skills & Experience

  • Total years of experience - 3 to 5 years.  
  • Extremely detail-oriented, logical and patient. 
  • Able to think through and map complex systemsand translate them into clear test cases. 
  • Understanding of test design techniques, SDLC, STLC, and Agile methodologies. 
  • Perform accessibility testing using keyboard-only navigation, screen readers like NVDA, axe, WAVE to identifyand address compliance issues. 
  • Understanding of WCAG guidelines and accessibility best practices. 
  • A clear and concise communicator, able to work well with a small and cohesive team. 
  • A technology enthusiast. Excited to work in a fast-paced development environment, and eager to work with new technologies. 
  • Motivated to learn and grow.  This position exposes the candidate to all aspects of a successful product, from development through end-user adoption. 
  • Interested in entrepreneurship and comfortable with risk.  Any small, early-stage business faces big challenges and candidates should be prepared to problem-solve on the fly. 
  • Hands-on experience on Mixpanel to validate user behavior tracking, event accuracy, and data-driven QA insights 
  • Hands-on experience in API manual testing (Postman, Swagger, or similar) including functional, boundary, and negative test scenarios. 
  • Exposure to AI-driven QA tools like: 
  • Testim, Applitools Eyes (visual testing), Katalon with AI,KaneAI, QASE  
  • ChatGPT/Rovo -assisted test case generation. 
  • Ability to use AI for test case optimization, defect prediction, and self-healing automation scripts. 

Nice-to-Have Skills

  • Knowledge of performance testing (JMeter). 
  • Familiarity with security testing basics (OWASP). 
  • Cloud testing exposure (AWS Device Farm, BrowserStack, Sauce Labs, LambdaTest). 

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The Company
HQ: San Francisco, CA
105 Employees
Year Founded: 2015

What We Do

As higher education’s first Career Access Platform™, PeopleGrove is a smart career network that recommends Mentorship, Networking, Career Exploration, and the Job Connections that together effectively build the social capital learners need to succeed. Unlike other student success tools and alumni engagement software, PeopleGrove is lifelong career support that’s smart, personal, and helpful even to those without a network, experience, or clear starting point. Established in 2015, PeopleGrove set out to build the most helpful network ever created because we believe career fulfillment is a right every single person should have. To date, we've helped millions of learners on their career journeys: - 1+ million connections - 96% retention rate - 20+ million users - 60% of US News Top 100 Universities - 5/5 average rating from user interactions - 450+ customers served PeopleGrove is proudly part of The Riverside Company portfolio of companies. With their partnership, we are a transformational organization that prides itself on building an environment where curiosity is rewarded and the unknown is embraced. Places to go. People to be.

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