Quality Assurance Product Coordinator

Posted 12 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
Junior
Food
The Role
Manage product and packaging specifications for new products, coordinate QA setup and testing, oversee sampling and shelf-life studies, support label/nutrition panel creation and regulatory compliance, investigate quality issues, and maintain product documentation and timelines for product development.
Summary Generated by Built In
Company Description

Come join a growing team! FOODMatch is searching for a Quality Assurance Product Coordinator to join our Quality Assurance team focusing on new products.

FOODMatch is a producer and importer of Mediterranean specialty foods with a focus on olives, antipasti, and ingredients. Founded in 1996, FOODMatch is a producer and importer of Mediterranean specialty foods with a distinct expertise in traditionally and responsibly crafted olives, antipasti, spreads, sauces, and ingredients. FOODMatch plays an integral role in ensuring the quality of our products. The FOODMatch difference begins in the fields and groves. We are vertically integrated with our partners to ensure that each step along the production chain is completed to meticulous standards: from irrigation and pruning, to harvesting, sorting and stuffing by hand, to expertly curing and preserving, we ensure each ingredient delivers its natural flavor, color, and texture. Simply put, no detail is spared.

Through the hands of our growers we create great tasting, responsibly produced, authentic foods that nurture community and enhance your quality of life.

Job Description

The QA/Product Coordinator is a member of the Quality Assurance Team; responsible for collecting, reviewing, approving, and maintaining product and packaging specifications. They oversee the review of all product samples entering the FM office, (existing and potential products). They manage the QA set-up process for all items in development ensuring that all required information is collected and approved prior to the first order.

Essential Functions

NEW PRODUCT DEVELOPMENT

  • Collects, reviews, and approves specifications for new products from suppliers
  • Helps suppliers as needed with packaging, labeling, coding, etc.
  • Saves, files, organizes product related documentation received from partner suppliers, labs, etc.
  • Handles various specification/product related customer requests
  • Creates and updates spec sheets for all products; confirms product labels match specification
  • Manages timeline for each product in development
  • Partners with our Marketing Dept. on label creation for new items, providing technical information and ensuring compliance with FDA/regulatory requirements
  • Manages enrollment and compliance of claims and certifications (non-GMO project, gluten free, vegan, etc.)
  • Creates nutritional panels, collecting data from partner suppliers or labs

ASSISTS WITH PRODUCT TESTING PROGRAM

  • Leads weekly review of products with Sampling Team and maintains records of the results
  • Sets up, participates in, and documents review/tasting of potential/competitive products
  • Tests first shipment of new products against specifications
  • Monitors and tests products that have history of quality problems
  • Test samples of ‘new crop’ products, sometimes traveling to facilities to do so
  • Conducts in-house shelf life studies
  • Reviews supplier quality reports/production records for key items; identifies lots that require review/approval
  • Arranges shipping and testing of samples of products for which quality concerns are reported

PREVENTING AND INVESTIGATING PRODUCT QUALITY CONCERNS

  • Assists with investigation of quality issues reported by customers on recently launched products
  • Visits warehouse as needed to collect samples or investigate issues

Qualifications

Background Requirements

  • BS/STEM degree preferred
  • 2+ years of experience in quality assurance or food production role
  • 2+ years of experience in product development or project management role
  • Understanding of SSOP’s, GMP’s and HACCP/PCQI training/certification is preferred

Skill & Ability Requirements

  • Ability to thrive in a fast paced, high pressure environment
  • Extremely organized with excellent attention to detail
  • Able to move and lift up to 40 lbs.
  • Able to quickly adjust priorities and handle unexpected & time sensitive requests
  • To truly succeed at FOODMatch, you need to have a passion for food. The successful candidate will be eager to learn the intricacies and unique attributes of our product line

    Additional Information

    Location/Travel Requirements

    • This role requires minimal travel (<10%)
    • This role is a hybrid role; Monday - Friday (4 days in office, 1 day remote)

    We offer a comprehensive benefits package and competitive compensation based on experience. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need.

    All your information will be kept confidential according to EEO guidelines.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Skills Required

    • 2+ years experience in quality assurance or food production
    • 2+ years experience in product development or project management
    • Ability to thrive in a fast paced, high pressure environment
    • Extremely organized with excellent attention to detail
    • Able to move and lift up to 40 lbs
    • Able to quickly adjust priorities and handle unexpected and time sensitive requests
    • BS/STEM degree
    • Understanding of SSOPs, GMPs and HACCP/PCQI training/certification
    • Passion for food and eagerness to learn product attributes
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    The Company
    HQ: New York, NY
    93 Employees
    Year Founded: 1996

    What We Do

    Through the hands of our growers, we create great tasting, responsibly produced authentic foods that nurture community and enhance your quality of life. FOODMatch is a specialty food manufacturer and importer of global specialty foods spanning 14 countries and 5 continents. Originating from culinary-rich locations such as Greece, France, Italy, Spain, USA, Morocco, Peru and South Africa, our 500+ catalog of items each offer a distinct advantage in quality, packaging and value. We supply dry, perishable and frozen products that are innovative, responsibly produced and all-natural. FOODMatch operates through either joint manufacturing ventures for company owned brands or exclusive distribution agreements with innovative manufacturers who have the long-term commitment, desire, and capacity to build a strong franchise for their brands in the U.S. and Canada. FOODMatch leverages its strategic industry alliances and strong relationships with importers, regional distributors, retail chains, multi-unit foodservice chains, and independent end-users to launch and build our brands. We achieve product placement in the highest profile retail and foodservice venues, providing a national showcase for our brands and products. FOODMatch also supplies industrial and private label customers. To learn more about FOODMatch, please visit us on the web at www.foodmatch.com or give us a call at (212) 244-5050.

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