Quality Assurance Processor

The Mandatory QA – Primary QA (Layer 1) is responsible for independently validating and verifying remediated documents under the Legacy Document Remediation Project for Bank. This role focuses solely on identifying and reporting discrepancies without engaging in remediation activities. It ensures correct indexing, accurate metadata extraction, and proper file classification in accordance with Banks’s DMS policy through a structured validation approach.

JOB RESPONSIBILITIES

·         Assess the folder structure to ensure documents are logically and consistently fragmented based on predefined document types.

·         Verify that each folder contains only documents relevant to its assigned type, and that no document overlaps across multiple categories.

2.      Documentation Indexing Check

·         Verify the four key indexing parameters: CIF, Account Number, Document Type, and Date of Acquisition.

·         Cross-check parameters with the 'Request Metadata File'.

·         Mark any missing or inaccurate parameter as document failure, leading to CIF failure if any document fails.

·         Log discrepancies and generate reports.

3.      Metadata Completeness & Accuracy Check

·         Confirm all required metadata fields are captured for each document type.

·         Cross-reference with mandatory attributes provided by bank.

·         Report missing metadata and mark the document as failed if any required field is missing.

·         Validate that extracted metadata values match actual document content.

·         Use the 'Request Metadata File’ and document content for cross-validation.

·         Mark the document as failed for any discrepancies and report the findings.

4.      Missing Document Report Check

·         Assess whether a Missing Document Report is available for each CIF where applicable.

·         Validate the accuracy and completeness of the report by cross-referencing against the required document checklist.

·         Ensure that all missing document entries are correctly identified, documented, and aligned with the actual gaps in the CIF’s documentation set.

Education

Minimum bachelor’s degree in business management, Administration

Work Experience

Minimum 5-8 years of experience in handling of the same role

Technical Competencies

• Bank Systems Knowledge
  
• MIS Generation and Analytics
  
• Regulatory and Compliance Knowledge
  
• System Analysis
  
• Fair knowledge on IT security technologies
  
• General Business Knowledge
  
• Installing & Configuring Hardware
  
• Knowledge in various monitoring tools
  
• Knowledge of customer support processes
  
• Skills on IT security ,information systems security ,systems integration, software development, solutions & services in financial & banking industries
  
• Systems Architecture, preferably with hands-on technology exposure
  
• Projects management
  
• Government Relations