What you'll do
- Own and maintain the QA/QC framework across Financial Crime Prevention
- Document and continuously improve operational guidelines, process maps, and control descriptions in collaboration with subject matter experts
- Own the quality assurance framework including cadence, sampling and review process, findings, and follow-ups
- Ensure procedures are current, auditable, and aligned with regulatory and internal governance expectations
- Translate regulatory interpretation and policy requirements into clear, actionable operational instructions
- Support audits, regulatory reviews, and banking partner inquiries by clearly evidencing “how we do it”
- Ensure documentation is consistent across tools, processes, and risk domains
- Act as a subject matter expert on FCP processes, controls, and execution standards
Who you are
- Strong experience within Financial Crime Prevention, spanning areas such as AML, sanctions, fraud, or KYC
- Deep understanding of operational execution, controls, and regulatory expectations
- Proven experience working with QA, quality control, or process governance in regulated environments
- Highly structured, detail-oriented, and comfortable owning complex documentation landscapes
- Able to translate regulatory and policy language into clear operational instructions
- Confident working with Compliance, Operations, and external stakeholders such as auditors or banking partners
- Comfortable challenging unclear practices and driving standardisation and improvement
- Strong communicator, able to explain processes clearly to both technical and non-technical audiences
- High integrity and strong sense of accountability
Similar Jobs
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
Gallery
