We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.
Job DescriptionMain Purpose of Role:
• Maintenance of the NB 1639 medical device internal quality management system.
• Managing of daily QA tasks:
- Updating and maintenance of documents under the MDD, MDR and IVDR scheme,
- Management the IF database,
- Collaboration on generic scheme documents,
- Publishing of documents on the SGS website,
- Bizzmine (Quality Management System); user communication and maintenance.
This role will report to the Quality & Regulatory Manager, Business Assurance.
It is remote based, and we are open to candidates located everywhere across Europe. But they must hold a valid work permit for their country of residency.
Key Accountabilities:
• Management of complaints, compliance queries and appeals,
• Management of continual improvement,
• Management of document control and records,
• Perform quality assurance check on updated quality management system documents,
• Release of updated quality management system documents in Bizzmine,
• Build a good working relationship with the Global Medical Device Certification / Competency /
Technical and Clinical Manager(s), and other Global Medical Device Team members,
• Undertake personal professional development and ensure appropriate training records are
updated,
• Provide technical support to all parts of the business,
• Maintain a full knowledge and understanding of SGS procedures, regulations, guidance
documents (e.g., MDCG) and external approval criteria,
• Support the development and maintenance of combined scheme documents.
QualificationsSkills & Knowledge
Essential:
• Good working knowledge of quality management systems including CAPA management,
document control and good documentation practices (GDP),
• Detail oriented,
• Strong organisational skills,
• Ability to organise own workload considering priorities set by the global medical device quality
manager,
• Ability to adapt quickly and demonstrate flexibility,
• Ability to work in a team,
• Ability to write clear procedures,
• Good working knowledge of the main MS office tools (Word, Excel, Outlook),
• Fluent written and spoken English.
A nice to have:
• Detailed understanding of global medical device regulations MDR and IVDR, and medical
device directive MDD,
• Knowledge of accreditation standard ISO 17021-1:2015, ISO 13485, ISO 9001.
Experience
Essential:
• Significant work experience in a position with QA responsibility.
A nice to have:
• Experience working with medical devices,
• Auditing experience against recognised standards.
Qualifications
Essential:
• Bachelor’s degree (or higher) in Biomedical Sciences or similar field (e.g., pharmacy, bioengineering, nurse, or similar)
A nice to have:
• Medical device training on MDD, MDR, IVDR or ISO 13485
• Medical device auditor
Performance Indicators:
• Turnaround time for compliance issues/complaints/ appeals,
• Efficient running of QMS and release of quality management documents.
Please send your CV in English
Additional InformationWhy SGS?
- Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
- Enjoy a flexible schedule and work model.
- Access SGS University and Campus for continuous learning options.
- Thrive in a multinational environment, collaborating with colleagues from multiple continents.
- Benefit from our comprehensive benefits platform.
Join Us: At SGS, we are dedicated to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential.
Please share your CV in English. The role is fully remote. People from other countries can apply as well.
Skills Required
- Significant work experience in a position with QA responsibility
- Bachelor's degree or higher in Biomedical Sciences or a related field such as pharmacy, bioengineering, or nursing
- Working knowledge of quality management systems, including CAPA management, document control, and good documentation practices
- Strong attention to detail and organizational skills
- Ability to organize workload according to priorities
- Ability to adapt quickly and work effectively in a team
- Ability to write clear procedures
- Working knowledge of Microsoft Word, Excel, and Outlook
- Fluent written and spoken English
- Detailed understanding of MDD, MDR, and IVDR medical device regulations
- Knowledge of ISO 17021-1:2015, ISO 13485, and ISO 9001
- Experience working with medical devices
- Auditing experience against recognized standards
- Medical device training in MDD, MDR, IVDR, or ISO 13485
- Medical device auditor qualification
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
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