The Quality Assurance Manager leads internal quality systems, inspection operations, audit readiness, corrective and preventative action (CAPA) activities, calibration systems, supplier quality processes, and customer quality communications. This role serves as the organization’s primary authority for product conformity, quality system compliance, and quality-related risk mitigation in support of ISO 9001, AS9100, ITAR, customer-specific requirements, and applicable regulatory standards.
This position operates independently from Production and maintains the authority to identify, contain, stop shipment of, or escalate nonconforming product or processes when quality or compliance requirements are at risk.
This is not a hybrid or work from home position. It is a full-time onsite position at the office in Des Plaines, IL.
Responsibilities:
- Owns the Quality Management System in accordance with ISO 9001, AS9100, customer requirements, and applicable regulatory standards.
- Approves compliance with quality-related customer purchase order requirements, specifications, and flow downs.
- Ensure quality resources are available per customer orders and requirements.
- Owns Quality Inspection Plan (QIP) creation and effectiveness of inspection process.
- Owns inspection equipment condition, calibration and inventory.
- Leads Material Review Board (MRB). Ensures root causes are identified, and long-term corrective actions are implemented, and validates effectiveness.
- Internal and External Audits: Creates calendar, leads audits, ensures rapid responses to findings or observations, owns corrective action follow-up, validation and closure.
- Leads supplier qualification, supplier corrective actions (SCARs), and assists with monitoring supplier performance.
- Serve as primary customer contact for quality-related concerns, discrepancies, corrective actions, audits, and quality performance reviews.
- Performs annual customer survey and response data evaluation.
- Supervise and develop Quality personnel by participating in recruiting, interviewing, onboarding, training, coaching, performance management, and disciplinary actions for Quality personnel.
- Analyze quality data and trends including RMA activity, supplier performance, and KPI/Metrics. Present data and identified trends and corrective actions at Quarterly Management Meeting.
Minimum Educational Qualifications & Requirements:
- Bachelor’s degree in quality management, Engineering, or a related discipline, or related degree with relevant experience.
- 5-10 year work history within defense, electronics, or related electro-mechanical manufacturing industry.
- 5 years in an AS9100 environment.
- 3 yrs as, CQE, Auditor, or CMQ/OE of QMS.
- Strong interpersonal skills and communication to interact with team, management, customers, and suppliers.
- Strong metrology and measurement device knowledge, and training experience.
- Strong IPC and J-STD knowledge and training experience.
- Ability to obtain Security Clearance, for which the United States Government requires United States citizenship
We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $100,000-$150,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate’s experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
Benefits
Kranze Technology Solutions is proud to provide extremely competitive benefits to all full time employees including:
- Comprehensive Leave plan (Paid Time Off)
- Comprehensive Health Care package including Medical, Vision, Dental, Health Savings Account (HSA), and more
- 401 (k) retirement plan
- Paid Overtime
- Tuition Reimbursement options
- Casual and relaxed work environment
About Kranze Technology Solutions
We are part of an SPX Technologies’ Communication Technologies platform in the Detection & Measurement business segment. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command. We provide hardware and software product development, systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter.
Each team member has significant opportunities to solve a variety of complex technical challenges in small teams while working hand in hand with our defense customers.
KTS is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other segmenting characteristics protected by law.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to:
Human Resources
847-737-7299
[email protected]
Skills Required
- Bachelor's degree in quality management, Engineering, or a related discipline (or related degree with relevant experience).
- 5-10 years work history within defense, electronics, or related electro-mechanical manufacturing industry.
- Minimum 5 years working in an AS9100 environment.
- At least 3 years as a CQE, Auditor, or CMQ/OE of a Quality Management System.
- Experience owning and operating a QMS including audits, CAPA, MRB, supplier quality, and inspection plans (QIP).
- Strong metrology and measurement device knowledge and training experience; calibration program experience.
- Strong IPC and J-STD knowledge and training experience.
- Strong interpersonal and communication skills to interact with team, management, customers, and suppliers.
- Ability to obtain U.S. security clearance (U.S. citizenship required).
What We Do
Kranze Technology Solutions, Inc. is a small business company in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and SOCOM. KTS provides hardware and software product development, systems of systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter. KTS offers a casual, flexible and entrepreneurial work environment with a close-knit team of dedicated leading professionals in multiple fields. KTS provides each team member significant opportunity to solve a wide variety of complex technical challenges in small teams while working hand in hand with our defense customers. The KTS team is looking for talented, motivated, and experienced individuals with core competencies in Systems, Software, Electrical, and Mechanical Engineering. If interested, please contact Kim Liotus. Systems Engineers: The candidate poses a technical and integration background while understanding battlespace CONOPS and mission oriented solutions. The candidate has demonstrated architecture development or integration of various systems on multiple aircraft platforms. The candidate will work with the software team to define system interfaces, communicate with suppliers and customers, and develop technical solutions. The candidate must be able to work without supervision, contribute innovative ideas to improve products, and lead integration efforts. Software Engineers: Candidate should be able to perform on a technical team to develop software solutions using the latest technologies. The candidate poses a technical and integration background. The candidate has demonstrated software development on various platforms on various systems (ideally of aircraft systems).
