Quality Assurance Manager

Posted Yesterday
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St. Paul, MN, USA
In-Office
112K-154K Annually
Senior level
Healthtech • Other
The Role
Lead plant quality operations for medical devices including QA, inspections, product and batch release, NCR/CAPA management, change control, process validation, risk management, statistical analysis, audit interface, continuous improvement, team leadership, budgeting, and inspection readiness to ensure cGMP and regulatory compliance.
Summary Generated by Built In

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your Role

The role encompasses overseeing day-to-day Quality Operations, including Quality Assurance, inspections and product release, compliant investigations, and the management of nonconformance reports (NCRs) and corrective and preventive actions (CAPAs). It ensures ongoing cGMP compliance and inspection readiness by embedding quality and compliance into routine operations. Additionally, the position involves leading a team of quality professionals to develop, implement, and sustain plant-wide quality engineering practices in alignment with Baxter standards and regulatory quality system requirements.

What You'll Be Doing

  • Implementation and improvement of Quality Processes that will ensure compliance with Regulations, Corporate and Local procedures, and specifications.

  • Interfaces with regulators during regulatory inspections/ audits.

  • Support change control activities for manufacturing operations.

  • Manage the release process, inspection, and batch release activities.

  • Oversee, initiate, investigate and approve non-conformance report activities as needed.

  • Develop and analyze statistical data and product specifications to determine present standards and establish proposed finished product’s quality and reliability expectancy.

  • Apply standard operating practices and problem-solving methodology across the organization. Serve as role model and coach employees at all levels in the application of best practices.

  • Drives continuous improvement of processes and systems locally as well as deployment of such divisional and corporate initiatives with the objective of achieving quality, reliability, and cost improvements.

  • Responsible for adherence to specifications and procedures that have been established to ensure product quality in area of responsibility.

  • Interacts frequently with all levels of internal management as well as across functions and franchises.

  • Manages overall coaching, training, development and succession plans for the team.

  • Identify and lead projects and initiatives to improve the quality system. Interact with Baxter larger organization on projects and initiatives as assigned.

  • Financial responsibilities and accountability include department and capital budgeting and expenditure for areas of responsibility.

What You'll Bring

  • BS in science or engineering. 5+ years’ experience in Quality, Manufacturing, Engineering, or related field which should include 2+ years of supervisory experience in Medical Device industry.

  • Thorough knowledge of applicable procedures, specifications, regulations, and standards.

  • Strong leadership skills and demonstrated success in managing mid-to-large teams. Capable of managing in matrix and ability to interact successfully with multi-functions globally.

  • Strong analytical and problem-solving skills.

  • Ability to manage/supervise a team of employees.

  • Good communication and leadership skills.

  • Good interpersonal/communication/influencing/negotiation skills.

  • Good project management skills.

  • Good working knowledge of applicable quality and regulatory standards and regulations

  • Comfortable and capable of gowning into an ISO 7/ISO 8 manufacturing environment

  • Excellent command of process validation and risk management for medical devices.

  • Thorough knowledge of applicable procedures, specifications, regulations, and standards.

  • Demonstrated experience managing quality personnel, specifically Quality Engineers, managing performance and developing teams.

  • Prior supervisory/leadership experience

  • Experience with mechanical and biological products, and/ or chemical processing

  • Previous Quality Auditing experience is desirable.

  • Set statistically valid inspection requirements, including identifying test methods and sampling plans and assist with designing inspection fixtures. Assure measurement systems are capable using MSA, when applicable.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $112,000 - $154,000 annually. The estimated salary is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Skills Required

  • BS in science or engineering
  • 5+ years experience in Quality, Manufacturing, Engineering, or related field
  • 2+ years supervisory experience in the Medical Device industry
  • Thorough knowledge of applicable procedures, specifications, regulations, and standards (quality/regulatory standards)
  • Strong leadership and people management skills; experience managing mid-to-large teams in a matrix environment
  • Strong analytical and problem-solving skills
  • Good communication, interpersonal, influencing, negotiation skills
  • Project management skills
  • Comfortable and capable of gowning into an ISO 7/ISO 8 manufacturing environment
  • Excellent command of process validation and risk management for medical devices
  • Demonstrated experience managing quality personnel, specifically Quality Engineers (performance management and development)
  • Experience with mechanical and biological products and/or chemical processing
  • Previous quality auditing experience
  • Ability to set statistically valid inspection requirements, identify test methods and sampling plans, and perform MSA where applicable

Baxter International Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baxter International Inc. and has not been reviewed or approved by Baxter International Inc..

  • Healthcare Strength Health coverage begins on day one and includes medical, dental, and company-paid life and disability, indicating robust protection. This breadth of coverage is positioned as a strong component of the total rewards package.
  • Retirement Support A 401(k) with company match and related retirement programs support long-term savings. An additional savings infrastructure enhances overall financial security for many roles.
  • Leave & Time Off Breadth PTO scales with tenure and is complemented by paid holidays and meaningful paid parental leave. The scope of time-off programs contributes to a well-rounded benefits offering.

Baxter International Inc. Insights

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The Company
HQ: Deerfield, IL
35,858 Employees
Year Founded: 1931

What We Do

Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.

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