Quality Assurance Manager

About EFRAC: 

At QIMA, our Food Division is dedicated to helping every member of the global food supply chain ensure the safety and quality of food products, as well as safe working conditions and sustainable practices. With inspections, audits and certifications, we support food growers, producers and retailers, as well as businesses in food service and hospitality, securing their food products' journey from farm to shelf and fork.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

EFRAC, part of QIMA group is a laboratory testing services company focusing on food safety, pharmaceutical quality control, and environmental monitoring.

What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Quality Assurance MANAGER ( PHARMA)

We are looking for a highly skilled Quality Assurance Manager to lead and manage the Quality Assurance function in our Analytical Testing Laboratory. The ideal candidate will have extensive experience in handling critical audits, including USFDA, CAPA, GLP, WHO, NABL, and internal audits, and will play a key role in ensuring compliance with pharmaceutical regulatory requirements and industry best practices. This role demands expertise in maintaining robust quality systems, managing audits, and driving corrective and preventive actions (CAPA) to ensure the lab operates to the highest quality standards.

Key Responsibilities:

Quality System Management:

• Develop, implement, and maintain the Quality Management System (QMS) to comply with regulatory requirements (USFDA, WHO, NABL, GLP) and industry standards (ISO, ICH).
• Oversee the preparation and management of documentation including standard operating procedures (SOPs), batch records, test methods, and analytical reports to ensure compliance with regulatory standards.
• Implement risk management strategies to identify, assess, and mitigate quality-related risks within the testing laboratory.

Audit and Compliance Oversight:

• Lead and manage USFDA, WHO, NABL, GLP, and other regulatory audits, ensuring full preparedness and compliance.
• Coordinate and conduct internal audits to assess the effectiveness of the laboratory's quality system, identifying areas for improvement and ensuring alignment with company policies and regulatory standards.
• Ensure timely and effective resolution of audit findings by developing and executing Corrective and Preventive Actions (CAPA) in accordance with regulatory guidelines and company practices.
• Serve as the primary point of contact during external regulatory audits, inspections, and accreditation assessments.
• Collaborate with regulatory bodies and external stakeholders to ensure continuous improvement in quality and compliance.

CAPA Management:

• Lead the CAPA (Corrective and Preventive Action) process, ensuring thorough investigation and documentation of non-conformances, root cause analysis, and implementation of effective corrective and preventive actions.
• Track CAPA effectiveness and ensure corrective actions are sustainably integrated into the laboratory processes to prevent recurrence of issues.

Team Leadership & Training:

• Supervise, mentor, and train laboratory personnel on quality standards, testing protocols, regulatory compliance, and internal procedures.
• Conduct regular training sessions to ensure team competency in GMP, GLP, and audit readiness.
• Promote a culture of continuous quality improvement across the lab, encouraging proactive problem-solving and adherence to quality systems.

Regulatory Reporting & Documentation:

• Ensure accurate and timely reporting of analytical results, audit outcomes, CAPA documentation, and other quality metrics.
• Ensure all records are properly maintained to meet regulatory requirements, internal standards, and audit readiness.
• Prepare quality reports and metrics for senior management and regulatory submissions.

Testing Oversight & Review:

• Oversee the review and approval of analytical test results, ensuring compliance with specifications, regulatory guidelines, and SOPs.
• Investigate any discrepancies or out-of-specification (OOS) results and drive the resolution through root cause analysis and corrective actions.

Continuous Improvement & Risk Management:

• Identify and implement improvements to quality management processes, ensuring efficiency, compliance, and reliability of testing systems.
• Monitor emerging industry trends, regulations, and best practices, ensuring the laboratory’s practices remain at the forefront of industry standards.

Qualifications:

• Education: Bachelor's or Master’s degree in Chemistry, Biology, Pharmaceutical Sciences, or a related field. Certifications in Quality Management (e.g., Six Sigma, ISO 9001, or equivalent) or regulatory affairs are a plus.

Experience:

• Minimum of 15 years of experience in a Quality Management role within a pharmaceutical testing laboratory.
• Proven experience in managing and handling audits such as USFDA, WHO, NABL, GLP, CAPA, and internal audits.
• In-depth knowledge of regulatory standards and guidelines including GMP, GLP, FDA, EMA, and ICH.
• Experience leading CAPA investigations, root cause analysis, and implementing corrective/preventive measures.

Skills:

• Strong leadership skills with the ability to mentor and lead teams to achieve compliance and quality objectives.
• Excellent communication and interpersonal skills to interact effectively with regulatory authorities, senior management, and cross-functional teams.
• Detail-oriented with strong problem-solving skills and the ability to assess and mitigate risks effectively.
• Familiarity with laboratory instrumentation, analytical techniques, and pharmaceutical testing standards.
• Proficient in audit preparation, documentation review, and regulatory reporting.

How to Apply

Interested candidates may contact us or share their updated resume at the following email addresses:

📧 [email protected] / [email protected]

Contact: +91 62922 79952

While applying, please mention “Application for QA Manager – Pharma Testing Laboratory” in the subject line.

Kindly include the following details along with your resume:

• Total Experience:
• Current CTC:
• Expected CTC:
• Notice Period:
• Current Location :
• Are you comfortable for relocation to Kolkata?