Quality Assurance Manager
Schools FINS — Remote (Eastern/Central preferred)
Harris School Solutions FINS is seeking a Quality Assurance Manager to lead our QA organization across a suite of K–12 district accounting products.
This is a hands-on leadership role responsible for ensuring strong release readiness, scaling automation, and building modern QA practices that support predictable delivery and customer confidence. The team includes experienced manual testers embedded within scrum teams, as well as automation engineers working across products.
We are looking for a leader who combines operational execution, technical depth, and steady people leadership — someone who can strengthen quality practices while creating clarity, trust, and stability within a distributed team environment.
What your impact will be1. Own QA execution and release readinessLead day-to-day QA delivery across multiple product teams, ensuring testing is well planned, visible, and aligned with sprint and release goals
Provide clear quality signals to Engineering and Product partners, supporting informed tradeoffs and predictable delivery
Maintain a strong pulse on testing progress and risk across teams through thoughtful engagement in key Agile ceremonies and targeted check-ins
Ensure effective defect triage, validation, and collaboration on high-priority production or customer-impacting issues
Expand automated test coverage using modern frameworks (Playwright experience strongly preferred)
Support pragmatic adoption of AI-enabled QA tools and workflows over time, improving efficiency and effectiveness without unnecessary disruption
Partner with automation engineers to build scalable approaches that benefit all product teams
Help evolve QA practices beyond manual execution toward a balanced, sustainable quality strategy
Lead, mentor, and develop a distributed QA team, fostering accountability, learning, and continuous improvement
Improve consistency in test planning and execution discipline, including lightweight processes that support repeatability and clarity
Build resilience across the QA organization by reducing single points of failure and encouraging broader product knowledge over time
Create an environment of trust and psychological safety, particularly during periods of transition and change
5+ years of experience in software delivery, QA, or test engineering
2+ years of experience in QA leadership or people management
Hands-on experience with automated testing frameworks (Playwright, Selenium, Cypress, etc.)
Strong understanding of Agile delivery and embedded QA collaboration within scrum teams
Ability to introduce structure and rigor without creating bureaucracy
Experience using quality metrics as tools for visibility, learning, and accountability
Excellent communication and partnership skills across Engineering, Product, and Support
A calm, steady leadership style with strong ownership and follow-through
Experience scaling automation in a multi-product environment
Exposure to AI-assisted testing tools or emerging QA productivity workflows
Experience leading distributed teams across time zones
Familiarity with Aha! or similar product planning and delivery tools
Background supporting SaaS modernization or cloud transitions
Knowledge of K–12 finance or ERP systems is a plus
Harris School Solutions builds mission-critical financial software that supports school districts across North America. This role offers the opportunity to lead a talented QA team, modernize quality practices, and help shape scalable automation and delivery outcomes in a remote-first environment.
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
