Quality Assurance Manager

Let Us Power Your Potential

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity: Taylor Communications, a Taylor Corporation company, is seeking a Quality Assurance Manager at its Hutchins, TX facility!

Work Authorization: To be considered for Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities:

• Lead the development, implementation, and governance of a comprehensive Quality Management System (QMS) aligned with Lean/Six Sigma principles and organizational goals.
• Establish and maintain quality metrics, dashboards, and governance mechanisms to monitor process performance, capability (Cp/Cpk), and compliance with standards.
• Drive process improvement by leading process mapping, value stream analysis, and cross‑functional kaizen or rapid‑improvement events to eliminate waste and strengthen process flow.
• Ensure consistent and controlled operations by designing, documenting, and maintaining SOPs and control plans, including mistake‑proofing and early‑warning indicators.
• Plan, execute, and report internal audits using objective criteria, checklists, and sampling plans; ensure findings are resolved with auditable evidence.
• Lead structured root cause analysis (RCA) and manage end‑to‑end CAPA processes to address systemic issues with sustainable, data‑validated solutions.
• Analyze quality and process performance data using statistical tools (e.g., Minitab, JMP, Excel) and deliver clear, actionable insights to leadership.
• Build organizational capability by developing and delivering training on Lean, Six Sigma, problem‑solving, SOPs, and continuous improvement methodologies.
• Partner with cross‑functional teams—including Operations, Engineering, Supply Chain, and Customer Support—to embed quality into processes and support external audits and certifications.
• Champion a culture of continuous improvement rooted in process ownership, accountability, and recognition of meaningful quality and efficiency gains.

You Must Have:

• A Lean Six Sigma Green Belt is required, with demonstrated project execution in a manufacturing environment; a Black Belt or Master Black Belt is strongly preferred.
• A minimum of 5+ years of experience in quality management or quality engineering within a manufacturing setting, showing the ability to improve production processes, enhance capability, and sustain shop‑floor performance.
• Strong analytical capability, including data‑driven decision making, statistical process control, capability studies, and root cause analysis.
• Proficiency with manufacturing quality systems such as document control platforms, quality record systems, and ERP tools.
• Excellent written and verbal communication skills are needed to collaborate closely with production, engineering, maintenance, and supply chain teams, and to train operators and supervisors on quality standards.
• Demonstrated leadership ability in driving change, coaching others, influencing without direct authority, and fostering a culture of continuous improvement and operational discipline in a plant environment.

We Would Also Prefer:

• Experience in ISO 9001 auditing.
• Knowledge of risk management and corrective action systems.
• Bachelor’s Degree.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.