Quality Assurance Manager

Reposted 20 Hours Ago
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Columbia, MD
In-Office
90K-162K Annually
Expert/Leader
Information Technology • Software
The Role
The Quality Assurance Manager ensures high-quality service by overseeing the Quality Management System, performing audits, and driving process improvements.
Summary Generated by Built In

The National Security Sector of Leidos has a career opportunity for a talented Quality Assurance Manager to support a program in the Cyber & Analytics Business Area. This position serves as the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program processes, performance of regularly scheduled internal process audits and the consistent facilitation of structured improvement activities. The successful candidate will be an agent for change, possess high energy, have a passion for quality, and be self-motivated. The environment demands the ability to quickly establish working relationships with coworkers/customers in various national capital region locations.

PRIMARY RESPONSIBILITIES:

  • Manage program instantiation of the Quality Management System (QMS)
  • Deploy and implement appropriate QMS processes
  • Integrate closely with the program team to implement and execute the QMS
  • Recommend, facilitate, track and report on continuous process improvement activities
  • Implement audit practices for internal processes and products
  • Ensure adherence to all standards, Leidos policies, and best practices 
  • Support the development and collection of performance metrics
  • Track, analyze and report to program management on trends found in the performance metrics
  • Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives
  • Report to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program.
  • Review and submit contract deliverables
  • Ensure compliance with PWS, QASP, EENG, ISO (namely 9001:2015) for the program as applicable
  • Create, update, adopt a Tailored Process Baseline (TPB) for the program as applicable
  • Document and work to resolve nonconformities and requirement escapes via root cause analysis and corrective/preventive action
  • Support Leidos reporting, such as Quality Management Reviews, In Process Reviews, Weekly Activity Reports, and Monthly Operational Reviews
  • Other duties as required

BASIC QUALIFICATIONS:

  • BA degree and 10 years of relevant experience or Masters with 8 years of prior relevant experience.
  • Experience providing Quality Management with Software Development and IT Service Management Projects
  • Lean Six-Sigma Green Belt
  • Experience auditing to external quality standards such as ISO9001/ISO20000/AS9100/CMMI Dev or Svc
  • Experienced with peer reviews and process auditing
  • Experience collecting and analyzing metrics
  • Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment
  • Excellent verbal and written skills
  • Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)
  • Ability to support limited domestic travel
  • Security Clearance Requirement: Active Top Secret/SCI clearance with polygraph

PREFERRED QUALIFICATIONS:

  • Certified Lean Six-Sigma Black Belt
  • Experience with Agile principles
  • Understanding of ITIL principles (ITIL Foundation training or equivalent)
  • Formal auditor training

conmd

Original Posting:February 12, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $89,700.00 - $162,150.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

As9100
Cmmi Dev
Iso20000
Iso9001
Itil
Lean Six-Sigma
Ms Office Products
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The Company
Alexandria, VA
27,104 Employees

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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