Quality Assurance Manager

Location: Salt Lake City, United States of America

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

Quality Assurance Manager

Salt Lake City, Utah

Position Summary

Thales is looking for a Quality Assurance Manager is responsible for ensuring that all products, services and projects meet the highest standards of quality and compliance. This role involves developing and implementing quality assurance policies and procedures, leading quality assurance teams, and collaboration with cross-functional teams to integrate quality objectives throughout the product development and project execution processes. The QAM will monitor quality metrics and address any quality related issues to ensure customer satisfaction.

In this position, it requires a strong knowledge of quality assurance principles and practices, excellent leadership and communication skills and a commitment to continuous improvement and innovation.

Key Areas of Responsibility

• Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulations.
• Ensure customer satisfaction by addressing quality-related issues and implementing effective solutions.
• Monitor and analyse quality metrics to identify trends and areas for improvement.
• Lead and manage quality assurance teams, providing guidance and support to ensure the highest standards of quality are maintained.
• Collaborate with cross-functional teams to ensure quality objectives are integrated into all stages of product development and project execution. Implement continuous improvement initiatives.
• Stay up-to-date with industry trends and best practices in quality assurance and incorporate them into our processes.

Minimum Qualifications

• Bachelor’s degree in Engineering, Quality Assurance or a related field with a minimum of 9+ years of relevant experience.
• 3+ years in a quality management / quality engineering position.
• Strong knowledge of quality assurance principles and practices. Ability to analyse data and identify trends and areas for improvement.
• Proven track record of improving quality and customer satisfaction.
• Familiarity with industry standards and regulations. Excellent leadership and communication skills.
• Capability to perform under pressure in a dynamic environment with a high degree of initiative and motivation.
• Must be a US Person as defined in applicable law.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: 

• Elective Health and Dental plans. 
• Retirement Savings Plan with a company contribution and a match, and without vesting period. 
• Company paid holidays, vacation days, and paid sick leave. 
• Company provided Life Insurance.

Why Join Us?

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

The reference Total Target Compensation(TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program