Quality Assurance Manager

Posted 2 Days Ago
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38506, Cookeville, TN, USA
In-Office
Mid level
Pharmaceutical
The Role
Manage quality control systems for advanced composite materials and applications. Supervise quality inspectors, establish inspection standards, analyze statistical data, investigate customer complaints, coordinate quality objectives with production, oversee environmental testing, manage vendor quality, lead continuous improvement, and develop quality training programs. The role also requires documentation, regulatory and safety compliance, and occasional overtime, weekend, early morning, or emergency coverage.
Summary Generated by Built In

Job Summary 

Develop, implement and manage quality control systems designed to ensure continuous production of advanced composite materials and applications (consistent with established standards, customer specifications and production goals). Supervise a team of quality control inspectors. 

Essential Functions 

  • Ensure a high level of customer service. Investigate (and correct) customer issues and complaints relating to quality 

  • Supervise workers engaged in Quality inspection and testing activities to ensure high productivity and high technical integrity and provide statistical expertise to teams 

  • Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products 

  • Formulate, document and maintain quality control standards and on-going quality control objectives 

  • Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs 

  • Create, document and implement inspection criteria and procedures 

  • Interpret quality control philosophy to key personnel with company 

  • Provide, and oversee, inspection activity for product throughout production cycle 

  • Apply total quality management tools and approaches to analytical and reporting processes 

  • Interact with vendors to ensure quality of all purchased parts 

  • Create and direct environmental test functions and applications 

  • Maintain active role on internal Continuous Improvement teams 

  • Design, develop and implement quality control training programs 

  • Observe and apply organizational policies, laws, rules and regulation 

  • Comply with safety regulations and maintain clean and orderly work areas 

  • Participate in and complete all company-required training 

  • Work on weekends or early mornings, overtime and emergency call out as required 

  • Any and all other duties as assigned. 

Qualifications

Qualifications 

  • B.S. degree in related area desired 

  • Prefer minimum of 3 – 5 years of demonstrated experience with this specific job or in a related area 

  • Supervisory/Management experience desired 

  • Performance Improvement techniques desired 

  • Experience with developing / documenting procedure 

  • Use of Quality Improvement methods in inspection 

  • Computer proficiency 

  • Quality orientation and high attention to detail 

  • Excellent interpersonal and communication skills 

  • Experience working with high performance teams 

  • Problem analysis and problem resolution skills

Physical / Mental Demands 

  • Normal vision and hearing 

  • Frequent standing and walking for long periods  

  • Frequent lifting,  and moving objects up to 30 lbs consistently with heavier weight 

  • Frequent bending, twisting and reaching 

  • Occasional pushing and pulling 

  • Ability to count and perform mathematical operations 

  • Ability to write read and distinguishes numbers and symbols 

Skills Required

  • Bachelor of Science degree in a related area
  • 3–5 years of demonstrated experience in this job or a related area
  • Supervisory or management experience
  • Performance improvement techniques
  • Experience developing and documenting procedures
  • Experience using quality improvement methods in inspection
  • Computer proficiency
  • Strong quality orientation and attention to detail
  • Excellent interpersonal and communication skills
  • Experience working with high-performance teams
  • Problem analysis and resolution skills
  • Normal vision and hearing
  • Ability to stand and walk frequently for extended periods
  • Ability to lift and move objects up to 30 pounds consistently, with heavier weights
  • Ability to bend, twist, reach, push, and pull as required
  • Ability to count and perform mathematical operations
  • Ability to read and distinguish numbers and symbols
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The Company
HQ: Cookeville, TN
235 Employees
Year Founded: 2002

What We Do

Aphena Pharma Solutions is a large pharma solutions provider focused on contract packaging, repackaging and manufacturing for the pharmaceutical, OTC, dietary supplement, animal health and medical device marketplaces. With over 25 years of experience in pharmaceutical packaging, Aphena was formed in 2011 by a family of well established companies (PrePak Systems, TestPak, Celeste and Integrated Pharmaceutical Packaging). The strategic alliance is now called Aphena Pharma Solutions. Aphena has five FDA registered facilities in the US and offers several capabilities to our customers. Aphena provides clients with a full range of solutions to address their pharmaceutical packaging and manufacturing requirements. With our continued investment in technology, advanced packaging systems and rigorous cost control, we can deliver solutions that are highly cost effective as well as comprehensive. Through every step in the development of a product – including concept, manufacturing, packaging and distribution – we provide clients with services and solutions to help ensure a successful product launch. Our team of seasoned experts collaborates with clients and addresses every aspect of their product. We partner with clients to develop the solutions they need to succeed in a highly competitive marketplace, and we're committed to delivering an end result that is on schedule and cost effective.

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