Quality Assurance Manager

Posted 2 Days Ago
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Richland Center, WI, USA
In-Office
Mid level
Food • Manufacturing
The Role
Lead the plant Quality Assurance team to maintain food safety, sanitation, and quality programs; ensure regulatory and customer compliance; train and coach partners; run audits, continuous improvement, budget control, and corrective actions to meet plant goals.
Summary Generated by Built In
Job Category:Quality

Job Family:Food Safety & Quality

Job Description:

As the Quality Assurance Manager (Team Leader) you will have the opportunity to lead the Quality Assurance Department in achieving plant, category, and enterprise goals. Your responsibilities include training and coaching partners, maintaining compliance with customers’ requirements, overseeing quality, food safety, and sanitation program design, implementation, and execution, and adhering to company and government programs, regulations, requirements, and guidelines. You'll be responsible for leading continuous improvement efforts in quality, food safety, and sanitation, maintaining an audit ready standard at all times, and evaluating partner performance, including partner accountability for adherence to safety, foods safety, quality, and sanitation programs.

This role is 100% on-site at our Richland Center, Wisconsin manufacturing facility. This is a regular day shift, working Monday - Friday. This plant produces varieties of yogurt, although prior yogurt experience is not a requirement.

Relocation Benefits: Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for this position.

What you’ll do:

  • Develop SFI Culture - train, coach, evaluate, and reinforce continuous improvement principles with partners as well as personal, people, business, and process leadership.
  • Goals – lead and participate in team efforts to meet or exceed plant, category, and enterprise goals through the use of continuous improvement tools, processes, and teams. 
  • Customer Requirements – work with Operations, Sales, and PLS leadership in identifying, communicating, and meeting customer requirements.  Develop processes, programs, and checks to ensure customer requirements are met.
  • Governmental Regulations – Be knowledgeable of various government regulations that must be complied with, i.e., OSHA, USDA, FDA, EPA, EEOC, etc.  Work with our plant and EQFS teams to meet regulatory requirements.
  • Work with the plant and EQFS teams to make sure that Food Safety, Quality, Sanitation, and Lab programs are designed, implemented, and executed on a daily basis to meet goals and requirements.
  • Financial - Track and maintain control of department budgets to assure plant goals are met.  Participate in capital project analysis, justification, and food safe implementation.  Administer companywide processes and certification programs.
  • Together with the leadership team, ensures compliance with Food Safety and Food Quality Plans, in addition to customer requirements. Interprets and communicates customer requirements to plant production and/or support groups. Establishes and Audits PCPs, CCPs and Standard Operating Procedures to define and monitor processes, to ensure customer requirements are met. Reviews incidents during which the procedures are not met, and determines appropriate corrective action for partners failing to follow standard procedures.

What you need to succeed:

  • Bachelors in Food/Dairy Science or related
  • 3+ years of experience in Leadership of small to mid-sized Quality Assurance Teams. Experience in the food industry
  • Knowledge of food safety protocols which can normally be gained through licensing or certification programs
  • Ability to travel up to 10%

#INDHO

Eligible partners will receive:
  • Get not one, but TWO retirement benefits.  When you join our employee-owned company, you’ll be part of our Employee Stock Ownership Plan (ESOP) from day one.  In addition to an 8% 401(k) match into the ESOP, Schreiber will contribute an extra amount – about 8% of your earnings – toward your retirement every year.  That’s a company contribution of around 16% in retirement savings annually.  That’s hard to beat!
  • Earn bonus pay. You’ll have an opportunity to earn incentive pay twice a year when we meet our company goals.
  • Ready to make a move?  Receive a $10,000 relocation bonus PLUS a generous relocation package if relocating more than 50 miles for a U.S. Salaried position.   
  • Childcare costs. Get up to $5,000 annually to help you with the cost of childcare.  Monthly contributions toward childcare expenses, including independent babysitters.
  • Earn extra money for taking care of yourself. Eligible partners can earn a Wellness Incentive and receive an employer‑funded Lifestyle Spending Account (LSA) to use on fitness, mental health, and other lifestyle expenses.
  • Pursue development that’s relevant to your role, career goals and the company. Plus, we offer tuition reimbursement if you want to further your education to grow in your role at Schreiber.
  • Get access to medical, prescription drug, dental and vision benefits starting day one. This includes an onsite nurse and mental health counselor.
  • Experience caring like you’ve never experienced it before. We have a program that’s completely organized by and for other partners who need extra help. It’s called Partners Helping Partners. We have hundreds of examples of partners organizing fundraisers to help out others going through a hard time.
  • Benefits that support your whole life. Visit Schreiber – Care for you to see everything Schreiber offers to support your health, wellbeing, and financial future.

​For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.


Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.


Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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Skills Required

  • Bachelor's in Food/Dairy Science or related
  • 3+ years leadership of small to mid-sized Quality Assurance teams
  • Experience in the food industry
  • Knowledge of food safety protocols (licensing or certification)
  • Ability to travel up to 10%
  • Position is 100% on-site at Richland Center, Wisconsin
  • Authorization to work in the country of employment
  • Valid driver's license, auto insurance, acceptable driving record, and vehicle for travel

Schreiber Foods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Schreiber Foods and has not been reviewed or approved by Schreiber Foods.

  • Retirement Support Retirement programs are described as notably strong, combining a substantial 401(k) company match with employee ownership through an ESOP. Company-funded retirement contributions are highlighted as a distinctive advantage that materially elevates total rewards.
  • Healthcare Strength Healthcare coverage is presented as comprehensive, including medical, dental, vision, and life insurance with eligibility often starting on day one. Wellness resources, screenings, and access to clinics at some sites reinforce the perceived depth of coverage.
  • Strong & Reliable Incentives Incentive structures include performance-based bonuses paid periodically, with additional off-shift and extended-week bonuses in certain roles. Overtime opportunities and shift premiums are commonly cited as meaningful income enhancers.

Schreiber Foods Insights

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The Company
HQ: Green Bay, WI
3,824 Employees
Year Founded: 1945

What We Do

Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt. Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do. We’ve come a long way since our start as a small cheese company in 1945. Today, our team is more than 10,000 strong at locations across North America, Europe, South America, Asia and Africa. But our commitment to providing safe food the right way has never changed. At Schreiber, we call ourselves partners, not employees, and there’s a good reason behind that. Our work is more than just a job. We make the company grow. We help each other grow and take care of each other along the way. And, we all share in the rewards. Our people are truly the heart of our company, and we're on a journey together. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. But it’s about more than a career at Schreiber. Like a family, we care deeply about each other. We strive to foster an inclusive work environment where all our partners can thrive. We've increased our commitment to diversity and inclusion by creating an overarching Diversity and Inclusion Council, as well as resource groups for women, African Americans, Pride, Vets and more groups that give a voice to all of our partners. We're always looking for passionate partners to join our team and bring to life our culture of being customer obsessed and brilliant at the basics. Want to learn more about our company? Visit us at www.schreiberfoods.com.

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