Your Opportunity as an Quality Operations Intern
As an intern within Quality Assurance (QA), you will work with operating technicians and salaried employees to collect data and learn the manufacturing process to create QA program process improvement opportunities, complete and manage projects, and effectively document and communicate results.
Location: Orrville, OH
Work Arrangements: On-site, 100% in-person expectation
In this role you will:
- Work closely with manufacturing technicians on the plant floor to develop quality process improvement areas and understand manufacturing processes
- Coordinate activities of contractors, hourly technicians, and other resources
- Prepare standard reports and documentation to communicate results
- Manage projects holistically from scope development, implementation, commissioning, and verification
- Collect, analyze, and utilize data to execute improvements while interfacing with salaried employees and technicians to deliver effective initiatives
What we are looking for:
- A rising junior or senior standing in school with requisite educational experience in a relevant science or engineering field such as Food Science, Chemical Engineering, or Industrial Engineering
- A well-rounded skill set including the ability to define problems, collect data, establish facts, and draw valid conclusions
- Must be able to work in both an office and plant environment and comply with all safety procedures
- Proficiency with Microsoft Office (i.e. Word, Excel, PowerPoint, Outlook)
Additional skills and experience that we think would make someone successful in this role:
- Analytical Thinking – The ability to collect, organize, analyze, and disseminate significant amounts of information in a logical, systematic, sequential approach
- Customer Focus – The ability to demonstrate concern for satisfying one's internal and external customers
- Written & Oral Communication – The ability to effectively express oneself in speech and via written word
- Microsoft Excel Skillset – The ability to utilize tools such as Macros, V-Lookup, Pivot Tables, etc.
Why Choose the J.M. Smucker Company’s Internship Program?
Are you seeking an exceptional internship experience at a Fortune 500 company? At Smucker, we are dedicated to providing a world-class, award-winning internship that offers you the opportunity to:
- Learn: Unlock your potential in a collaborative and supportive environment where you are treated like a true peer and challenged to be your best.
- Grow: Benefit from hands-on training with a dedicated mentor and connect with peers and leaders throughout the company.
- Lead: Contribute to high-profile projects that support our Company’s growing categories like snacks, coffee and pet food.
Additional Perks:
Along with engaging work, we offer a variety of benefits to ensure your internship is both rewarding and memorable. These include:
- Unique opportunities to network and interact with company leadership
- Customized professional development sessions
- Networking events and social outings with fellow interns
- Access to a fully equipped fitness center, complete with a basketball court, indoor walking track, and recreational league sports
- The Orchard, our gourmet cafeteria, offering breakfast and lunch with seasonal and locally-sourced ingredients
- A competitive compensation package, including paid corporate holidays
**Ray Range: $21.50-$25/hr - Actual hourly rate is determined based upon the year of college that will be completed at the start of the internship*
- A housing stipend for interns relocating for the program
Experience an internship where you can learn, grow, and lead — all while being part of something special at Smucker.
Learn more about working at Smucker:
- Our Internship Program
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The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Rising junior or senior in Food Science, Chemical Engineering, Industrial Engineering, or related field
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to work in both office and plant environments and comply with safety procedures
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Analytical thinking (collect, organize, analyze, disseminate information)
- Customer focus and strong written and oral communication skills
- Advanced Microsoft Excel skills (Macros, VLOOKUP, Pivot Tables)
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
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Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
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Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
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Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.








