Quality Assurance Engineering Manager

Inside the Role

Inside the Role
The Manager Quality Assurance Machining is responsible for leading the Machining Operations Quality Teams:
- The position supports the HDEP machining and gear set machining operations as well as the NFD and Advanced Classic rear axle carrier assembly and drop line operation
- The position is responsible for the CMM operation, instrument repair and the gage inspection department
- The position ensures the early detection of quality issues and the structured problem-solving process in alignment with all relevant business partners and the global counterparts using state-of-the-art data analytics tools
- The position ensures conducting of all Quality Feedback Loops and the resulting improvement steps
- The position drives continuous improvement as well as system enhancements of supporting IT tools using QMOS and AI tools
- The position also serves as the primary interface to all powertrain plants regarding all shipped or received inhouse components
- This role manages both salaried and hourly personnel

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Leading and developing a team of salary and hourly employees
• Foster a culture of accountability, collaboration, and continuous improvement
• Communication across all levels
• Task and responsibility-oriented capacity planning
• Managing all Quality Feedback Loops and permanent improvement of our Quality Feedback Loop processes. Introduce, ensure, and monitor standardized quality feedback loops in cooperation and fast information flow to the relevant process owner within Operations
• Coordination of the inhouse customer complaint process (Detroit internal and with sister plants) and intense communication with the business partners
• Assuring Quality on the shopfloor by executing the QFL2 process. Using the Quality Gates as well as the presence on the shopfloor to identify the Quality status and need for action
• Using state-of-the-art Quality tools to monitor process capability and technical product compliance
• In case of more complex quality issues structured problem solving across all QFLs in cooperation with different departments. Monitoring of established measures regarding their implementation and effectiveness using the PRT tool
• Coordination of department relevant inhouse campaign
• Acquisition and statistical analysis of quality as well as available process data for continuous fault trends and analyses of the Q-feedback loops
• Establishing DIGITAL QUALITY and improvement of Quality IT tools using QMOS and relevant AI tools. Leading team-specific use case definition and development
• Regular reporting of KPIs, metrics and top issues in plant cadence, committees and daily shopfloor meetings. Coordination of the Plant Quality Meeting with the Quality Assurance Assembly team
• Participate in global network meetings/workshops with colleagues at other Daimler Truck engine, transmission, and axle plants representing DDC
• Project leadership of quality projects locally and globally and leading of cross-functional projects (e.g. implementation projects Q-standards)
• Collaboration with Engineering and Manufacturing Engineering department to develop guidelines, standards and specifications for operations equipment and devices supporting our Quality business
• In case of industrialization projects or changed manufacturing equipment support planning and conducting the relevant tests for process releases (PPR) and awarding process release upon compliance with all requirements

Knowledge You Should Bring

• Bachelor’s degree in Engineering, Quality, or related field
• 6+ years of experience in Operations Quality, Operations, Manufacturing Engineering and/or Product Engineering
• Strong expertise in manufacturing processes, especially machining
• Strong technical expertise in powertrain systems
• Experience managing teams with both hourly and salaried personnel
• High level of verbal and written communication skills
• Analytical and structured problem-solving mindset

Exceptional Candidates Might Have

• Master's degree in Engineering, Quality, or related field
• Shainin or comparable certification
• Familiarity with QMOS, PALANTIR and other quality-related IT tools
• German language proficiency (preferred, not required)

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- 

Detroit, MI US. Relocation assistance is not available for this position.

Schedule Type:

Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

U.S. Visa sponsorship available if you qualify under the following:

• Hold a valid existing Visa (L1A, L1B, L2, TN, H1B, H4 EAD, OPT EAD, CPT)
• Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa
• Those eligible for a TN Visa (Canadian or Mexican National working in an Engineering, Accounting or Scientific Technologist capacity with an aligning degree)
• Those eligible for an L-1 (inter-company) Daimler Truck visa under the Corporate Blanket L-1 program would require at least one-year of qualifying experience in the last three years

Additional Information

• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.