Quality Assurance Engineering - Advisor I

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Job Title

About your role:

As a Quality Assurance Engineering Advisor I, you will help ensure software products meet defined quality, reliability, and performance standards. You will work with development, product, and engineering teams to design test strategies, identify defects, and improve quality assurance processes. Your work will support dependable software delivery and a consistent user experience for clients.

What you'll do:

• Lead detailed quality assurance testing for complex software products across functional, regression, automation, and performance testing activities.
• Develop and implement test strategies, test plans, test cases, and test scripts aligned to product requirements and release objectives.
• Identify, document, report, and track software defects through resolution using established defect management processes.
• Collaborate with development and product teams to analyze requirements, clarify acceptance criteria, and improve test coverage.
• Execute automation testing activities and maintain automated test scripts to support repeatable validation of software functionality.
• Support performance testing efforts by validating system behavior, documenting results, and escalating issues that impact reliability or scalability.
• Participate in Agile ceremonies and contribute testing updates, quality risks, and release readiness input throughout the software development lifecycle.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience in software quality assurance testing for software products or technology platforms.
• 6+ years of experience creating test strategies, test plans, test cases, and defect documentation for complex software delivery initiatives.
• 6+ years of experience collaborating with development, product, and engineering teams to validate requirements and improve quality practices.
• 6+ years of experience using Agile methodologies to support software testing activities throughout the software development lifecycle.
• 6+ years of experience communicating test results, defect trends, release risks, and quality recommendations to technical and non-technical stakeholders.
• 3+ years of experience with automation testing tools, frameworks, or scripting approaches.
• 3+ years of experience with performance testing processes, tools, or analysis.
• Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with automated testing tools such as Selenium, Playwright, Cypress, Cucumber, or similar tools.
• Knowledge of continuous integration and continuous deployment (CI/CD) tools and release pipeline practices.
• Familiarity with security testing practices and secure software delivery processes.
• Certification in software testing methodologies, such as International Software Testing Qualifications Board (ISTQB) certification or an equivalent certification.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.