Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
Visit https://www.unifocus.com for more details.
About the job
We are seeking a highly skilled and motivated QA Engineer to join our dynamic team. The ideal candidate will have strong expertise in manual, web automation, mobile automation, and API testing, along with a keen eye for detail and a problem-solving mindset. This role requires close collaboration with cross-functional teams to ensure the delivery of high-quality, scalable, and reliable software products.
What will you do?
1. Manual Testing
• Design, develop, and execute comprehensive test plans and test cases.
• Perform functional, regression, integration, and system testing.
• Participate in sprint planning, grooming, and release discussions.
2. Web Automation Testing
• Develop and maintain automated test scripts using JavaScript.
• Work extensively with Testim for UI automation.
• Implement and enhance automation frameworks for scalability and reusability.
• Integrate automated tests into CI/CD pipelines for continuous testing.
• Identify and eliminate flaky tests to improve reliability and pass rates.
3. Mobile App Automation
• Develop and maintain mobile automation frameworks using Appium and/or Selenium (for mobile web).
• Automate regression suites for Android and iOS applications.
• Validate mobile app functionality including UI, push notifications, and integrations.
• Ensure mobile automation is integrated into CI/CD pipelines where feasible.
4. API Testing
• Conduct API testing using Apache JMeter and Postman.
• Validate request/response payloads, HTTP methods, authentication mechanisms, and status codes.
• Identify performance bottlenecks and recommend improvements.
• Convert critical production issues into automated API regression coverage.
5. SQL & Database Validation
• Write SQL queries to validate backend data integrity.
• Perform database validation and data consistency checks.
6. AI-Driven QA Optimization
• Leverage AI-assisted development tools (e.g., Q Developer or similar tools) for test script generation, optimization, and debugging.
• Use AI insights to detect flaky patterns, improve coverage, and enhance automation efficiency.
• Continuously evaluate opportunities to improve quality processes through intelligent automation.
7. Analytical & Problem-Solving
• Analyze complex systems to identify potential failure areas.
• Apply logical and analytical thinking to troubleshoot issues.
• Proactively raise quality risks and recommend mitigation strategies.
We are looking for:
• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5+ years of experience in QA engineering.
• Strong proficiency in manual, web automation, and mobile automation testing.
• Hands-on experience with JavaScript for automation.
• Experience with Testim or similar UI automation tools.
• Experience in mobile automation using Appium and/or Selenium.
• Familiarity with JMeter and Postman for API testing.
• Basic knowledge of SQL and database concepts.
• Excellent analytical, problem-solving, and communication skills.
The Unifocus experience:
Our Culture Statement: Thriving Together, Achieving Greatness
To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.
We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.
In addition to a competitive salary, we offer:
• Health insurance
• Paid time off
• A hybrid environment that promotes a healthy work-life balance
• Parental leave
• Professional development assistance
• Referral program
Top Skills
What We Do
UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules. Staff is easily aligned with a world-class Time and Attendance module that communicates schedules and facilitates swaps with tools like Shift Genius that live within an intuitive mobile app. Once scheduled, frontline employees operate with ease from the industry-leading Knowcross Task Management suite that streamlines guest services, housekeeping, maintenance, inspections and glitches.
With traditional workplace silos removed, managers benefit from a complete view of analytics and a personalized virtual assistant, Odin, that highlights opportunities to improve productivity and cost controls while keeping an eye on guest satisfaction and employee engagement. UniFocus is arming managers with best-in-class decision making technology in the hospitality, restaurant, retail, and healthcare industries.
[email protected]
972.512.5000
