SeekWell is the parent company of 1-800 Contacts, Luna and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We're owned by KKR – one of the world's largest and most successful private equity investment companies. We've built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this jobYou’ll play a hands-on role in ensuring quality for the 1-800 Contacts core website — the storefront where millions of customers purchase their contacts. This site is our flagship product and directly impacts the customer experience, revenue, and brand trust. You’ll test new features, ensure the storefront works flawlessly across devices, and help us deliver a seamless shopping experience.
You’ll be part of a collaborative, cross-functional team where your work has a direct, visible impact on the business and our customers.
What you’ll do- Design and execute test strategies and plans for medium-to-large features
- Perform manual testing for new functionality while growing automation coverage
- Build and maintain UI and API automated tests (Playwright and Cypress)
- Validate quality using logs, SQL queries, and monitoring tools (e.g., Application Insights, Splunk)
- Test web flows across multiple browsers, devices, and responsive layouts
- Collaborate with developers on testability, CI/CD quality gates, and defect prevention
- Mentor and provide feedback to junior QEs, sharing best practices and reusable assets
- Promote continuous improvement in team testing practices
- Contribute to observability by setting up alerts, dashboards, and production validation checks
- Ensure accessibility standards (WCAG) and performance baselines are considered in testing
- 3+ years of professional QA engineering experience in a software/tech environment
- Experience with UI and REST API manual and automated testing (Cypress and Playwright)
- Ability to independently write and maintain automated test cases
- Familiarity with programming languages (Python or JavaScript) for test automation
- Experience testing across browsers and devices
- Strong collaboration skills in an Agile environment
- Ability to analyze logs and data for debugging and validation
- Experience with CI/CD pipelines and adding automated quality gates
- Proficiency with SQL for complex data validation
- Familiarity with Application Insights or other monitoring tools
- Exposure to accessibility testing (WCAG, screen readers, ARIA validation)
- Experience in performance or security testing
- Experience mentoring junior QEs or contributing to a quality community
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals (Steak dinner under $6)
- Free snacks, ice cream, and drinks every day
- Full onsite gym
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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What We Do
As the world's largest contact lens store, 1-800 CONTACTS is dedicated to providing you with a simple, hassle-free way to replace your contact lenses. At 1-800 CONTACTS, you will receive the exact same contact lenses your doctor prescribed, delivered to your door, at a great price. And with an inventory of more than 15 million contacts, we are more likely to have your prescription in stock than anyone else, which means you'll receive your contacts fast.
