Quality Assurance Engineer

You’re more valuable than ever – And that’s just how we’ll make you feel.

The Quality Assurance Engineer will be responsible for ensuring the quality and reliability of 
software applications through rigorous testing and validation processes. This role involves 
collaborating with software development teams to identify and resolve defects, implementing 
automated testing solutions, and continuously improving quality assurance practices. The Quality 
Assurance Engineer will provide project management support for test projects. This includes 
identifying the project scope, current testing status, and collaborating with software developers on 
how to approach the resolution of defects.
 

Qualifications
Education Required:

• Bachelor's degree in computer science, Engineering, or a related field.

Licenses/Certifications Required:

• None

Work Experience Required:

• 4+ years experience in software quality assurance and testing.
• 1+ years of quality assurance project management experience.

Preferred Qualifications, Education, Licenses, Certifications, Experience, etc.:

• Experience with Agile/Scrum development methodologies.
• Knowledge of continuous integration and continuous deployment (CI/CD) practices.
• Familiarity with performance and security testing tools.
• Familiarity with SQL queries.

Knowledge, Skills, and Abilities

• Strong knowledge of software testing methodologies, tools, and processes.
• Working knowledge of Playwright for test execution and results analysis.
• Experience in performing acceptance testing, functional testing, regression testing and integration testing.
• Ability to create quality assurance plans aligned with building codes, contract requirements, and third-party standards
• Strong knowledge of agile methodologies and hands-on experience implementing agile practices.
• Proficiency in application management tools and technologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• This role involves interaction and collaboration with other departments and requires excellent judgment and interpersonal skills.

Essential Duties and Responsibilities

• Develop and execute test plans, test cases, and test scripts for software applications.
• Identify, document, and track software defects and inconsistencies.
• Collaborate with development teams to understand requirements and provide feedback on testability and quality for testing the feature.
• Validate the issues and bug fixes are ready for test for the release to production.
• Conduct performance, security, and usability testing for Company software applications.
• Participate in software code reviews and provide feedback on quality and testability.
• Collaborate with the team to continuously improve and streamline testing processes and methodologies, resulting in increased efficiency, faster delivery cycles, and higher product quality.
• Collaborate with the testing team to oversee the execution of web, mobile, and IVR application tests, ensuring alignment with established quality standards and compliance goals.
• Participate actively in all Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives, to ensure alignment across teams and continuous delivery of high-quality solutions.
• Lead follow-up calls with software development leads to address the most critical issues identified and align on resolution approach for defects.
• Drive end-to-end testing coordination, ensuring smooth handoffs to appropriate testing team members, maintaining momentum across test cycles, and generating and distributing post-test reports that summarize outcomes, issues, and recommendations.

GoHealth Core Values
GoHealth’s Core Values, listed below, are essential functions of this position:

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency through process and other forms of innovation.
• Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Courage & Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare 
  needs of our communities.

Physical Requirements

• Office Environment: Tasks may be conducted within a climate-controlled office setting.
• Physical Activity: The role may require the ability to lift, carry, push, or pull materials, supplies, and equipment (up to 25 lbs.) Duties typically involve a combination of sitting, standing, and walking, with frequent changes in position.
• Travel: Travel may be required, including travel between Company locations and out-oftown destinations as needed.
• Safety Equipment: May require the use of safety equipment for infection prevention.

Note: This Job Description is not inclusive of all the duties of the position. You may be asked by Leaders to perform other duties. Leadership may revise this job description at any time.

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy