About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Sutherland Global Services is seeking a Quality Assurance Engineer with 3+ years of experience in functional, integration, and performance testing of enterprise web applications. As a Tester, you'll deliver end-to-end test coverage during the platform setup phase and regression testing through ongoing support. You'll work alongside developers throughout the build to validate features before release, design and run the test plans that prove the platform meets functional and non-functional requirements, build load test harnesses that exercise the full pipeline at production volume, and capture the evidence artifacts that internal and client reviewers will request. Your profile will cover functional, integration, and light automation testing.
Responsibilities:
- Design and execute functional, integration, and regression test plans across the platform's backend, frontend, and pipeline components.
- Build a load test harness using k6, JMeter, or Locust that exercises the full upload-to-download pipeline at and beyond expected production volume.
- Validate chunked and resumable behaviors of long-running pipelines under simulated crash and restart conditions.
- Stress-test multi-user concurrency including locking, expiry, and force-release flows.
- Author test plans and traceability matrices that map requirements to specific test cases and evidence artifacts.
- Triage defects, write clear defect reports, and verify fixes through to closure.
- Coordinate external penetration testing, triage findings, and track remediation.
- Build the performance regression gate in continuous integration so latency and throughput regressions are caught before merge.
- Work alongside developers throughout the build phase to validate features before release.
- Stay updated with the latest advancements in QA tooling and contribute to the continuous improvement of the team's testing practices.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. ISTQB certification is a strong plus.
- 3+ years of experience in functional, integration, and performance quality assurance for enterprise web applications.
- Hands-on experience with load testing tools such as k6, JMeter, or Locust.
- Working proficiency in API testing using Postman, REST Client, or similar tooling.
- Proficiency in SQL for state verification and test data setup.
- Experience writing test plans, traceability matrices, and defect reports for enterprise software.
- Comfort with browser developer tools, network inspection, and basic JavaScript debugging.
- Strong written and verbal communication skills for defect reports, test summaries, and cross-team collaboration.
- Experience with test automation frameworks such as Playwright, Selenium, or Cypress, security testing tools such as Burp Suite, or audit evidence preparation for regulated platforms would be advantageous.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 3+ years of experience in functional, integration, and performance quality assurance for enterprise web applications
- Hands-on experience with load testing tools such as k6, JMeter, or Locust
- Working proficiency in API testing using Postman, REST Client, or similar tooling
- Proficiency in SQL for state verification and test data setup
- Experience writing test plans, traceability matrices, and defect reports for enterprise software
- Comfort with browser developer tools, network inspection, and basic JavaScript debugging
- Strong written and verbal communication skills
- ISTQB certification
- Experience with test automation frameworks such as Playwright, Selenium, or Cypress
- Experience with security testing tools such as Burp Suite
- Audit evidence preparation for regulated platforms
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
