The Role
Support global product quality by investigating customer complaints, performing root cause analysis, driving corrective actions, supporting New Product Development (FMEAs, first part approvals), leading SPC and improvement projects, updating quality procedures, and implementing quality systems and technologies.
Summary Generated by Built In
Job Description
Position: Quality Assurance Engineer - Corporate
Location: Victaulic Corporate Headquarters - Easton, PA
Reports To: Quality Assurance Supervisor
**RELOCATION PACKAGE IS OFFERED FOR THIS ROLE**
About Us:
Victaulic is a global leader in mechanical pipe joining innovations and is the world's leading producer of mechanical pipe joining solutions. The company has 13 manufacturing facilities and 28 branches worldwide with 4,400 employees who speak 43 languages across the globe. With over 2000 global patents, Victaulic solutions are at work in more than 140 countries across diverse business lines including oil and gas, chemical, mining, power generation, water and wastewater treatment, military and marine, as well as commercial building and fire protection. Since the 1950’s Victaulic has been providing ground-breaking fire protection products and system solutions for challenges faced by engineers, contractors, property managers and fire marshals. Victaulic is a leading fire protection manufacturer of innovative fire products and firefighting systems including fire sprinklers, fire extinguishing and fire suppression systems, pipe couplings and fittings, and flow control valves. These products are used in commercial, infrastructure and industrial applications to protect people and property.
Scope:
Victaulic’s Global Quality Assurance team is responsible for ensuring that all Victaulic products meet the high level of quality expected by our customers. As a Global Quality Engineer you will work with the design, manufacturing, sourcing, applications, and sales teams to ensure that quality standards are established and achieved for our products. You will support both the development of new products and investigations of customer complaints from the field to help the company meet this goal and improve our quality systems. The ideal candidate for this position is someone with a demonstrated history of problem solving who is able to translate their technical expertise into real world solutions.
RESPONSIBILITIES include but are not limited to:
- Evaluate customer complaints to determine preliminary root cause and direct corrective actions as appropriate. Provide formal written evaluations summarizing findings for customers.
- Support Victaulic’s New Product Development (NPD) teams from ideation to launch. Responsible for ensuring Quality related elements of the NPD process such as Past Performance Analysis, FMEAs, and first part approvals.
- Work together with Manufacturing QA to identify emerging trends and initiate containment actions.
- Support Green Belt / Black Belt type projects to drive reduction in the Cost of Poor Quality (COPQ).
- Create and implement updates to Victaulic specifications, procedures, and processes.
- Support development and implementation of new technology systems supporting quality processes.
- Initiate product / process reviews related to warranty claims / customer complaints.
- Other initiatives and projects as directed by Global Quality Assurance leadership.
QUALIFICATIONS:
- BS in Engineering required. Mechanical or Industrial Engineering are preferred disciplines.
- 5+ years of experience (or equivalent) in a Quality Engineering role with demonstrated success in problem solving, proactively identifying opportunities for improvement, and implanting effective solutions.
- ASQ Certified Quality Engineer is highly desirable.
- Six Sigma Green Belt (or equivalent).
- Knowledge of Quality Systems such as ISO:9001 is preferred.
- Must have the ability to quickly learn and understand new concepts.
- Familiarity with statistical techniques/SPC/Graphing. Proficiency in Minitab is preferred.
- Knowledge of Victaulic product line desired.
- Good communication skills, both written and verbal. Able to deliver well organized presentations to a large audience.
- Able to make independent decisions without supervisory assistance.
- Able to travel globally as required.
Victaulic Staffing Partner Communication Policy
All staffing agencies are strictly forbidden from directly contacting any Victaulic employees, except those within the Human Resources/Talent Acquisition team. All communications, inquiries and candidate submissions must be routed through Victaulic's Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership, cancellation of the current contract, and/or the imposition of a mandatory probation period before any future business can resume. Additionally, non-compliance may lead to a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process
Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status. (Background checks may be required as part of our pre-employment process).
#TOP123 #LI-JH1 #LI-ONSITE
Skills Required
- BS in Engineering
- Mechanical or Industrial Engineering degree (preferred discipline)
- 5+ years experience in a Quality Engineering role
- ASQ Certified Quality Engineer
- Six Sigma Green Belt (or equivalent)
- Knowledge of Quality Systems such as ISO:9001
- Familiarity with statistical techniques, SPC, and graphing
- Proficiency in Minitab
- Knowledge of Victaulic product line
- Good written and verbal communication and presentation skills
- Ability to make independent decisions
- Willingness to travel globally as required
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Victaulic develops and manufactures mechanical pipe-joining systems, including its grooved coupling technology, along with flow-control and fire-protection solutions. Its products connect pipes made from various materials and serve complex industrial, commercial, and fire-protection applications. The company emphasizes improving productivity, confidence, and sustainability in construction and piping projects worldwide, and employs more than 6,000 people globally across its operations.
