Quality Assurance Engineer

Posted 8 Days Ago
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Kuching, Bahagian Kuching, Sarawak, MYS
In-Office
Entry level
Big Data • Cloud • Hardware • Software
The Role
Provide media quality support and customer interface for media issues. Monitor and analyze media product performance, manage part containment, dispositions and RTV, track quality data, review substrate quality performance and RoHS compliance, and support early-stage substrate feedback.
Summary Generated by Built In
Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

Job Description 

Job Summary: 

  • Customer interface for quality issues from media. 

  • Proactively feedback and participate with Substrate team for any potential quality issue in early stage. 

  • Accountable for part containment, disposition management and RTV arrangement (parts at media side). 

  • Media product performance monitoring / analysis 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

  • Media quality support on any initial feedback (triggering/Working Issue)  

  • Data traceability  

  • Review Substrate Quality Performance in Media (daily/weekly)  

  • Consolidate and review RoHs compliance & reporting

  • Substrate NPP aging monitoring at Media inventories  

  • Maintaining quality data tracking such as RTV, return sample’s etc.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum

Qualifications

REQUIRED: 

  • Currently pursuing or recently completed Bachelor's degree in Engineering or Science or equivalent experience

SKILLS 

  • Knowledge in statistical & Analytical Skill (6sigma, Minitab, 8D problem Solving etc.)  

  • Good communication skills

  • Willing to work independently in a challenging and demanding environment

  • Familiar with Microsoft Office  

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].

Skills Required

  • Currently pursuing or recently completed Bachelor's degree in Engineering or Science or equivalent experience
  • Knowledge in statistical and analytical methods (Six Sigma)
  • Experience with Minitab
  • Familiarity with 8D problem solving
  • Good communication skills
  • Willingness to work independently in a challenging environment
  • Familiar with Microsoft Office

Western Digital Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Digital and has not been reviewed or approved by Western Digital.

  • Strong & Reliable Incentives Strong & Reliable Incentives: Incentive structures in variable‑pay roles are portrayed as well‑designed, and annual or quarterly bonuses are commonly part of total compensation.
  • Healthcare Strength Healthcare Strength: Company materials highlight comprehensive medical, dental, vision, and mental‑health resources, complemented by options like HSA/FSA and disability coverage.
  • Parental & Family Support Parental & Family Support: Caregiving support across life stages and children’s behavioral health resources are featured, with programs such as Bright Horizons referenced for U.S. employees.

Western Digital Insights

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The Company
HQ: Bengaluru, Karnataka
25,132 Employees

What We Do

At Western Digital we create data storage solutions that power the technology of today and inspire the innovations of tomorrow.

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