Quality Assurance Documentation Leader

Reposted Yesterday
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Marshalltown, IA, USA
In-Office
Mid level
Internet of Things • Energy
The Role
Lead QA documentation activities in a high-tech production facility: maintain safety, assign and oversee daily operations, manage after-shipment customer investigations, develop and track manufacturing conformance and supplier documentation metrics, report results, identify training needs, and improve processes to meet production and quality goals.
Summary Generated by Built In

If you are a passionate leader seeking growth, Emerson offers an exciting opportunity for you! As a Quality Assurance Documentation Supervisor, you will be integral to our dynamic and high-tech production facility. Consider this an outstanding opportunity to join our skilled team dedicated to delivering first-class service to our customers! 

In this Role, Your Responsibilities Will Be:

  • Maintain a safe working environment; demonstrate positive safety behaviors and attitudes.
  • Assign and coordinate work to maximize productivity and attain production schedule. Oversee day-to-day operations, including authority for personnel actions. Maintain and enhance employee qualifications, identify training needs, and address qualifications gaps.
  • Manage and coordinate investigation of after-shipment requests from customers, ensuring timely and accurate responses. 
  • Develop metrics to assess manufacturing conformance, including supplier documentation to ensure compliance and accuracy. Drive improvement of the metrics. Prepare necessary reports and provide regular feedback to management. 

Who You Are:

You identify and seize new opportunities. You make sound decisions, even in the absence of complete information. You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You are decisive and make high-quality decisions, even when based on incomplete information or in the face of uncertainty. 

For This Role, You Will Need:

  • Associate degree or equivalent combination of education and experience.
  • Previous supervisory experience or experience leading cross-functional teams.
  • Strong attention to detail, excellent oral and written communication skills, and solid computer skills including MS Office Suite (Word, Excel, Access, PowerPoint) and MS Outlook.
  • Ability to motivate a team, utilizing strong organizational, planning, and decision-making skills. 

Preferred Qualifications that Set You Apart:

  • Bachelor’s degree with 2-3 years of related experience in manufacturing or quality.
  • Demonstrated leadership abilities, including being disciplined, assertive, and energetic, to meet safety and production performance goals.
  • Ability to manage multiple conflicting priorities with strong interpersonal and customer relationship skills.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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About Us

WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].   


ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

Skills Required

  • Associate degree or equivalent combination of education and experience
  • Previous supervisory experience or experience leading cross-functional teams
  • Strong attention to detail and excellent oral and written communication skills
  • Solid computer skills including MS Office Suite (Word, Excel, Access, PowerPoint) and MS Outlook
  • Ability to motivate a team using strong organizational, planning, and decision-making skills
  • Bachelor's degree with 2-3 years of related experience in manufacturing or quality
  • Demonstrated leadership abilities (disciplined, assertive, energetic) to meet safety and production goals
  • Ability to manage multiple conflicting priorities with strong interpersonal and customer relationship skills

Emerson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Emerson and has not been reviewed or approved by Emerson.

  • Retirement Support Retirement programs have been strengthened with a 401(k) plus company-supported contributions such as profit sharing and a recent cash-balance transition for certain participants. These features are positioned as differentiators among large industrial peers.
  • Equity Value & Accessibility An employee stock purchase plan introduced in 2026 enables discounted share purchases via payroll deductions. This adds an accessible ownership element to the total rewards mix.
  • Leave & Time Off Breadth The package includes PTO, holidays, sick leave, and parental leave within a broad benefits suite. Coverage breadth aligns with large-employer norms across locations, though specifics vary.

Emerson Insights

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The Company
HQ: Saint Louis, MO
50,857 Employees
Year Founded: 1890

What We Do

At Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders today.

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