Quality Assurance Document Control Specialist III

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Pleasant Grove, UT, USA
In-Office
Beauty • Fitness
The Role

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

Job description:

This position assists in quality event management in compliance with regulations, Good Manufacturing Practices (GMPs) and Good Documentation Practices (GDPs).

 

Job Responsibilities:

  • Any DC Specialist 1 and 2 responsibilities

  • Manage Quality Events including change controls, nonconformances, deviations, corrective and preventive actions, etc.

  • Lead cross-functional teams in change control initiatives, ensuring seamless coordination between departments and compliance with regulatory standards

  • Lead the development, implementation, and continuous improvement of document control processes to ensure efficiency, compliance, and standardization across all departments

  • Mentor other document users, including other DC Specialists, in instructional documentation practices and quality events

  • Drive process automation and system enhancements to improve document management workflows and optimize efficiency

  • Collaborate with management and regulatory teams to ensure documentation aligns with audit and compliance expectations, supporting regulatory inspections and internal/external audits

  • May cover for DC leads who are out of office

  • Support regulatory audits as assigned

  • May be required to work annual company convention

  • Performs other duties as assigned by QA Management

 

Job Qualifications:

  • Associate degree required, bachelor’s preferred

  • Minimum 3 years in document control within a regulated environment, with leadership experience

  • Proficient with Microsoft Office Suite, Quality Management Systems, Electronic Resources Planning systems, and Project Management systems

  • Must be skilled in technical writing, editing, and document lifecycle management

  • Strong problem-solving skills, experience managing escalations, leading large-scale projects, and driving continuous improvement

  • Must be detail oriented, self-motivated, and collaborative

  • Excellent communication, training, and stakeholder management skills

  • Adaptable to change, able to manage competing priorities, and comfortable in a fast-paced, regulated environment

  • Must be willing and able to spend most of the workday performing computer-based 
    tasks

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

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The Company
Pleasant Grove, UT
8,385 Employees
Year Founded: 2008

What We Do

Changing the world one drop, one person, one community at a time. doTERRA: meaning “gift of the Earth” As the verified leader in the Global Aromatherapy and Essential Oils market, doTERRA hires the most talented and knowledgeable individuals for our teams. From research scientists to designers, we are looking for people eager to make their mark on a rapidly expanding company with a culture of giving at its core. We recognize that our employees choose to invest part of their time with us, and we want them to feel like we are investing in them as well. With a strong family-centered culture and a state-of-the-art campus that includes a cafeteria, fitness center, employee health clinic, childcare facilities, and nature park, doTERRA makes the joy, growth, and development of each employee a top priority. Find your fit within doTERRA at the website link below.

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