Quality Assurance (Claims), Kroll Settlement Administration

Posted 15 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Junior
Big Data • Security • Software • Analytics • Cybersecurity
The Role
Support operations team performing data entry, claim review, audits, and quality checks against SOPs. Analyze trends, produce test reports, maintain quality standards, and recommend process improvements while fostering continuous improvement and team collaboration.
Summary Generated by Built In

The Junior Analyst will be part of the operations team, supporting a project team with all operational tasks related to quality including but not limited to Data Entry, Claim Review, and audits. The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities.  The Junior Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients.

The day-to-day responsibilities include but are not limited to:

  • Conduct detailed analysis to identify trends, issues, and areas for improvement in quality management process.

  • Perform quality checks for various processes to ensure adherence to established SOP’s.

  • Create feedback mechanism to cascade the feedback and improve domain knowledge.

  • Support updating and maintaining quality standards and procedures.

  • Foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to processes.

  • Analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.

  • Brainstorming Testing Processes - Creativity in developing and refining testing processes is vital. This includes design tests that assess product or service quality, efficiency, and performance.

Essential traits:

  • Analytical Skills

  • Attention to Detail

  • Communication Skills

  • Problem-Solving Abilities

  • Technical Proficiency

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com

 

#LI-DS1

Skills Required

  • Data entry and claim review experience
  • Performing audits and quality checks against SOPs
  • Analytical skills to identify trends and issues
  • Attention to detail
  • Strong verbal and written communication skills
  • Problem-solving and solution-oriented mindset
  • Ability to manage multiple priorities
  • Team player committed to collaboration
  • Technical proficiency (general quality/analysis tools)
  • Experience creating feedback mechanisms and reporting test results

Kroll Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroll and has not been reviewed or approved by Kroll.

  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options are part of the U.S. package, alongside life and AD&D. Breadth across core health benefits is positioned as competitive for a large advisory firm.
  • Retirement Support A 401(k) plan with company match is a core element of the package. Retirement support is consistently highlighted as competitive within total rewards.
  • Leave & Time Off Breadth Paid holidays, sick leave, and PTO are included, with generous time off and parental/family leave for U.S. roles. Some roles also offer hybrid/WFH flexibility that complements time-off usability.

Kroll Insights

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The Company
HQ: New York, NY
5,001 Employees
Year Founded: 1932

What We Do

Kroll is the world’s premier provider of services and digital products related to valuation, governance, risk and transparency. We work with clients across diverse sectors in the areas of valuation, expert services, investigations, cyber security, corporate finance, restructuring, legal and business solutions, data analytics and regulatory compliance. Our firm has nearly 5,000 professionals in 30 countries and territories around the world. For more information, visit www.kroll.com.

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